[cisco-voip] CME and ACD/AA
Philip Walenta
pwalenta at wi.rr.com
Tue Jun 19 15:44:02 EDT 2007
I'm having a devil of a time getting CME to work. I'm trying on two
different systems.
On one, it wants to select the chinese lanugauge.
The other won't even answer.
Any suggestions?
Config snippet:
application
service aa flash:app-b-acd-aa-2.1.2.2.tcl
paramspace english index 0
param number-of-hunt-grps 1
param handoff-string aa
param dial-by-extension-option 1
paramspace english language en
param aa-pilot 1234
paramspace english location flash:
param second-greeting-time 60
param welcome-prompt _bacd_welcome.au
param call-retry-timer 15
param max-time-call-retry 700
!
dial-peer voice 9929 voip
service aa
service aa out-bound
destination-pattern 1234
session target ipv4:192.168.50.1
incoming called-number 1234
dtmf-relay h245-alphanumeric
codec g711ulaw
no vad
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