[cisco-voip] CME and ACD/AA

Philip Walenta pwalenta at wi.rr.com
Tue Jun 19 15:44:02 EDT 2007


I'm having a devil of a time getting CME to work.  I'm trying on two
different systems.
 
On one, it wants to select the chinese lanugauge.
 
The other won't even answer.  
 
Any suggestions?
 
Config snippet:
 
application
 service aa flash:app-b-acd-aa-2.1.2.2.tcl
  paramspace english index 0
  param number-of-hunt-grps 1
  param handoff-string aa
  param dial-by-extension-option 1
  paramspace english language en
  param aa-pilot 1234
  paramspace english location flash:
  param second-greeting-time 60
  param welcome-prompt _bacd_welcome.au
  param call-retry-timer 15
  param max-time-call-retry 700
!
dial-peer voice 9929 voip
 service aa
 service aa out-bound
 destination-pattern 1234
 session target ipv4:192.168.50.1
 incoming called-number 1234
 dtmf-relay h245-alphanumeric
 codec g711ulaw
 no vad

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