[cisco-voip] CME and ACD/AA

[Philip Walenta]

I should have been a little more clear - the language that gets selected is
chinese, but I want english.

Yes the AA won't answer, I see it register as hitting the script - but I get
silence then the call gets terminated. 

-----Original Message-----
From: tele [mailto:tele at plexialab.it] 
Sent: Tuesday, June 19, 2007 3:30 PM
To: Philip Walenta
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CME and ACD/AA

Hi Philip,

what do you means with won't even answer? you talk about the b-acd tcl
application?
where you are looking that want use the chinese language?

activate some "debug voice application script" and look what happens.
try also with debug voice dial-peer and check if the correct dialpeer is
matched.

you could also try with a tips/hack for the AA using a loopback interface.
fisrt create a loopback interface:

interface Loopback0
 ip address 1.1.11.1 255.255.255.252

then two dial-peer pointing to the number of AA answer. for example:

dial-peer voice 30 voip
 destination-pattern 1234
 voice-class codec 1
 session protocol sipv2
 session target ipv4:1.1.11.1
 dtmf-relay rtp-nte
 no vad
!
dial-peer voice 31 voip
 service aa
 voice-class codec 1
 session protocol sipv2
 session target sip-server
 incoming called-number 1234
 dtmf-relay rtp-nte
 no vad







Philip Walenta wrote:
> I'm having a devil of a time getting CME to work.  I'm trying on two 
> different systems.
>  
> On one, it wants to select the chinese lanugauge.
>  
> The other won't even answer. 
>  
> Any suggestions?
>  
> Config snippet:
>  
> application
>  service aa flash:app-b-acd-aa-2.1.2.2.tcl
>   paramspace english index 0
>   param number-of-hunt-grps 1
>   param handoff-string aa
>   param dial-by-extension-option 1
>   paramspace english language en
>   param aa-pilot 1234
>   paramspace english location flash:
>   param second-greeting-time 60
>   param welcome-prompt _bacd_welcome.au
>   param call-retry-timer 15
>   param max-time-call-retry 700
> !
> dial-peer voice 9929 voip
>  service aa
>  service aa out-bound
>  destination-pattern 1234
>  session target ipv4:192.168.50.1
>  incoming called-number 1234
>  dtmf-relay h245-alphanumeric
>  codec g711ulaw
>  no vad
> ----------------------------------------------------------------------
> --
>
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