[cisco-voip] Fwd: Reset 7970

Craig Staffin craig at staffin.org
Thu Jun 21 10:40:59 EDT 2007


Rob,

I have had the same thing happen and thought the phone was toast.  Leave it
plugged in and in that state over night and in the morning it might be back
up.  Atleast thats what I have found.  Otherwise call your friends at TAC

Craig

On 6/21/07, Reto Gassmann <voip at mrga.ch> wrote:
>
> Hi Mike
>
> Thanks for help. I tried it with network attached and without network
> attached.
> Its almost the same outcome. The line buttons flash in sequence green,
> the headset button is green and the mute button is red. If I don't attache
> the
> network only the headset button is green. The mute button is not lit.
>
> Any other ideas
>
> Thanks Reto
>
>
> Zitat von "Mike Lay \\(milay\\)" <milay at cisco.com>:
>
> > Try a factory reset of the phone before declaring it dead.:
> >
> > 7970 Factory Reset
> >
> > 1) Pull power and hold down the # key, plug pwr back in while still
> > holding down #.
> >
> > 2) When the line keys start "walking" amber you can let go of #.
> > Then enter this sequence.....3491672850*#
> >
> > Mike
> >
> > -----Original Message-----
> > From: cisco-voip-bounces at puck.nether.net
> > [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Reto Gassmann
> > Sent: Thursday, June 21, 2007 9:10 AM
> > To: cisco-voip at puck.nether.net
> > Subject: [cisco-voip] Fwd: Reset 7970
> >
> > Hi all
> >
> > I now have the situation that the line buttons flash in sequence green,
> > the headset button is green and the mute button is red and that stays so
> > for hours, is now my phone gone???
> >
> > Any ideas??
> >
> > Thanks Reto
> >
> >
> >
> >
> >
> >
> > Hi all
> >
> > I had to reset a 7970 and now it seems, that it hangs somewhere in the
> > boot sequence. I followed the guideline described in the Administration
> > Guide for a factory reset.
> > Now the line buttons flash in sequence green, the headset button is
> > green and the mute button is red.
> >
> > Has anyone an idea whats going on with my phone?
> >
> > Thanks for help
> > Reto
> >
> >
> > _______________________________________________
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> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
> > ----- Ende der weitergeleiteten Nachricht -----
> >
> >
> >
> >
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> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
>
>
>
>
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-- 
Craig Staffin
Craig at staffin.org
(H) 262-437-7313
(C) 262-613-6003
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