[cisco-voip] Message server offline, with Unity

Eduardo Castro ecastro05 at gmail.com
Fri Jun 22 14:02:02 EDT 2007


This looks like there may be a problem with your exchange server.  Have you
check the event viewer?  Also, check the space left in the hardrives  c:
and  d:  make sure they are not full.
I did google the error messages, but did not find a closer answer.


On 6/21/07, Ian du Preez <iandupreez at gmail.com> wrote:
>
> Hi all
>
> I have Unity 4.2(1) set up as UM to Exchange 2003 SP2.
> Imported some users, but when they try to access their VM on the phone it
> plays the UMR message that says the Message server is off line.
>
> In the Event log I see these errors
>
> Event id :110
> Source : CiscoUnity_UMR
> Description:
> The Unity Message Repository cannot communicate with the Partner Mail
> Server to deliver messages. Messages will be held in the temporary store
> until the mail server is available. 1446
>
> Event id :1017
> Source : CiscoUnity_ExchangeMo
> Description:
> The Partner Exchange Server <EXServer> is offline during ExchangeMonitor
> Startup. All message notification processing is disabled until this has been
> resolved. When the Exchange Monitor detects that this server is back online,
> registration for notifications will proceed.
>
>
> The current member server is <EXServer> witch is not the BridgeHead.
>
> Now I?m trying to run the Unity Message Store Configuration Wizard.
> I specify <BHServer> as the new Exchange Server and the First Storage
> group as the Mailbox store.
> The moment I press Next the Wizard closes dow and gives this event error.
>
> Event id :318
> Source : SQLSERVERAGENT
> Description:
> Unable to read local eventlog (reason: The data area passed to a system
> call is too small).
>
> Any one with ideas?
>
> Thanks
>
> PS
> I also get a few event errors from the CiscoUnity_PhGreeting Source.
>
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>
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