[cisco-voip] Message Waiting Indication Fixes?

[Pat Hayes]

That's true...but this is on the Unity server...

-------- Original Message  --------
From: Paul Choi <asobihoudai at yahoo.com>
To: Pat Hayes <pat-cv at wcyv.com>, "Miller, Steve" 
<MillerS at DicksteinShapiro.COM>
Cc: cisco-voip at puck.nether.net, Peterson_Erik at aac.com, WOCAMPO at broward.org
Subject: [cisco-voip] Message Waiting Indication Fixes?
Date: 6/27/2007 7:55 PM
> My understanding is that you're never supposed to
> restart CCM services from the Admministrative Services
> control panel but rather use the web-based CCM control
> panel to control the status of services lest you like
> being bald by yanking all of your hair out in one big
> tug.
>
> --- Pat Hayes <pat-cv at wcyv.com> wrote:
>
>   
>> Just go to the services control panel and right
>> click on the service, 
>> there will be a restart option there.
>>
>> -------- Original Message  --------
>> From: "Miller, Steve" <MillerS at DicksteinShapiro.COM>
>> To: pat-cv at wcyv.com, WOCAMPO at broward.org
>> Cc: Peterson_Erik at aac.com,
>> cisco-voip at puck.nether.net
>> Subject: [cisco-voip] Message Waiting Indication
>> Fixes?
>> Date: 6/27/2007 7:02 PM
>>     
>>> Thanks!  How do I restart the service?  Do I
>>>       
>> de_activate then re-activate?
>>     
>>> Steve Miller
>>> Telecom Engineer
>>> Dickstein Shapiro LLP
>>> 1825 Eye Street NW | Washington, DC 20006
>>> Tel (202) 420-3370 
>>> Fax (202)-330-5607
>>> millers at dicksteinshapiro.com 
>>>
>>> ----- Original Message -----
>>> From: Pat Hayes <pat-cv at wcyv.com>
>>> To: Ocampo, Walter <WOCAMPO at broward.org>
>>> Cc: Peterson_Erik at aac.com <Peterson_Erik at aac.com>;
>>>       
>> cisco-voip at puck.nether.net
>> <cisco-voip at puck.nether.net>; Miller, Steve
>>     
>>> Sent: Wed Jun 27 18:34:59 2007
>>> Subject: Re: [cisco-voip] Message Waiting
>>>       
>> Indication Fixes?
>>     
>>> A good tip indeed, but the $UCInbox view applies
>>>       
>> to Domino integrations 
>>     
>>> and the original poster said they have an Exchange
>>>       
>> integration.
>>     
>>> Steve - I'd suggest you check your app log. When a
>>>       
>> resync starts and 
>>     
>>> finishes, it writes an informational (not error or
>>>       
>> warning) message from 
>>     
>>> CiscoUnity_Notifier to the event log. Filter on
>>>       
>> those to find what has 
>>     
>>> been going on.
>>>
>>> MWI will be out of sync for at least some people
>>>       
>> until the resync 
>>     
>>> finishes. So, if you filter as per above and see
>>>       
>> that the last message 
>>     
>>> indicated it was starting a resync, things are
>>>       
>> going to be messed up 
>>     
>>> until you can get it to finish.
>>>
>>> One last thing - I've seen the resync process take
>>>       
>> waaay longer than 
>>     
>>> normal after an exchange outage. If you had one of
>>>       
>> those, I'd suggest 
>>     
>>> restarting the AvMsgStoreMonitorSvc (which, will
>>>       
>> kick off another 
>>     
>>> resync...but in theory, it'll be much faster :-)
>>>       
>> ).
>>     
>>> HTH,
>>> Pat
>>>
>>> -------- Original Message  --------
>>> From: "Ocampo, Walter" <WOCAMPO at broward.org>
>>> To: Peterson_Erik at aac.com,
>>>       
>> cisco-voip at puck.nether.net
>>     
>>> Subject: Re:[cisco-voip] Message Waiting
>>>       
>> Indication Fixes?
>>     
>>> Date: 6/27/2007 4:47 PM
>>>
>>>   
>>>       
>>>> This is a tip from Cisco Unity Deployment and
>>>>         
>> solutions guide.
>>     
>>>> A useful troubleshooting tip if unity reports
>>>>         
>> incorrect voice messages counts or MWI lamps does
>> not activate as expected is to look in the
>> ($UCInbox) and see the messages appearing. If  a
>> message appear in the regular inbox but not the
>> ($UCInbox), that message likely does not have the
>> UCInbox field present. Moreover, the router task
>> concludes that the recipient is not DUC-enable. 
>>     
>>>> Regards,
>>>>
>>>> Walter Ocampo
>>>> System Network Analyst
>>>> Office of Information Technology
>>>> 540 S.E 3rd. Ave, Suite 300
>>>> Fort Lauderdale, FL 33301
>>>> (954) 357 8041 Cell (954) 632 8228
>>>> wocampo at broward.org
>>>>  
>>>>
>>>> -----Original Message-----
>>>> From: cisco-voip-bounces at puck.nether.net
>>>>         
>> [mailto:cisco-voip-bounces at puck.nether.net] On
>> Behalf Of Peterson_Erik at aac.com
>>     
>>>> Sent: Wednesday, June 27, 2007 4:26 PM
>>>> To: cisco-voip at puck.nether.net
>>>> Subject: Re: [cisco-voip] Message Waiting
>>>>         
>> Indication Fixes?
>>     
>>>> Also, check in the Telephony Integration Manager
>>>>         
>> for how many ports are 
>>     
>>>> set to do MWI dial out.
>>>> _______________________________________________
>>>> cisco-voip mailing list
>>>> cisco-voip at puck.nether.net
>>>>
>>>>         
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>     
>>>> _______________________________________________
>>>> cisco-voip mailing list
>>>> cisco-voip at puck.nether.net
>>>>
>>>>         
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>     
>>>>     
>>>>         
>>>
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