[cisco-voip] Message Waiting Indication Fixes?

Paul Choi asobihoudai at yahoo.com
Wed Jun 27 19:55:30 EDT 2007


My understanding is that you're never supposed to
restart CCM services from the Admministrative Services
control panel but rather use the web-based CCM control
panel to control the status of services lest you like
being bald by yanking all of your hair out in one big
tug.

--- Pat Hayes <pat-cv at wcyv.com> wrote:

> Just go to the services control panel and right
> click on the service, 
> there will be a restart option there.
> 
> -------- Original Message  --------
> From: "Miller, Steve" <MillerS at DicksteinShapiro.COM>
> To: pat-cv at wcyv.com, WOCAMPO at broward.org
> Cc: Peterson_Erik at aac.com,
> cisco-voip at puck.nether.net
> Subject: [cisco-voip] Message Waiting Indication
> Fixes?
> Date: 6/27/2007 7:02 PM
> > Thanks!  How do I restart the service?  Do I
> de_activate then re-activate?
> >
> > Steve Miller
> > Telecom Engineer
> > Dickstein Shapiro LLP
> > 1825 Eye Street NW | Washington, DC 20006
> > Tel (202) 420-3370 
> > Fax (202)-330-5607
> > millers at dicksteinshapiro.com 
> >
> > ----- Original Message -----
> > From: Pat Hayes <pat-cv at wcyv.com>
> > To: Ocampo, Walter <WOCAMPO at broward.org>
> > Cc: Peterson_Erik at aac.com <Peterson_Erik at aac.com>;
> cisco-voip at puck.nether.net
> <cisco-voip at puck.nether.net>; Miller, Steve
> > Sent: Wed Jun 27 18:34:59 2007
> > Subject: Re: [cisco-voip] Message Waiting
> Indication Fixes?
> >
> > A good tip indeed, but the $UCInbox view applies
> to Domino integrations 
> > and the original poster said they have an Exchange
> integration.
> >
> > Steve - I'd suggest you check your app log. When a
> resync starts and 
> > finishes, it writes an informational (not error or
> warning) message from 
> > CiscoUnity_Notifier to the event log. Filter on
> those to find what has 
> > been going on.
> >
> > MWI will be out of sync for at least some people
> until the resync 
> > finishes. So, if you filter as per above and see
> that the last message 
> > indicated it was starting a resync, things are
> going to be messed up 
> > until you can get it to finish.
> >
> > One last thing - I've seen the resync process take
> waaay longer than 
> > normal after an exchange outage. If you had one of
> those, I'd suggest 
> > restarting the AvMsgStoreMonitorSvc (which, will
> kick off another 
> > resync...but in theory, it'll be much faster :-)
> ).
> >
> > HTH,
> > Pat
> >
> > -------- Original Message  --------
> > From: "Ocampo, Walter" <WOCAMPO at broward.org>
> > To: Peterson_Erik at aac.com,
> cisco-voip at puck.nether.net
> > Subject: Re:[cisco-voip] Message Waiting
> Indication Fixes?
> > Date: 6/27/2007 4:47 PM
> >
> >   
> >> This is a tip from Cisco Unity Deployment and
> solutions guide.
> >>
> >> A useful troubleshooting tip if unity reports
> incorrect voice messages counts or MWI lamps does
> not activate as expected is to look in the
> ($UCInbox) and see the messages appearing. If  a
> message appear in the regular inbox but not the
> ($UCInbox), that message likely does not have the
> UCInbox field present. Moreover, the router task
> concludes that the recipient is not DUC-enable. 
> >>
> >> Regards,
> >>
> >> Walter Ocampo
> >> System Network Analyst
> >> Office of Information Technology
> >> 540 S.E 3rd. Ave, Suite 300
> >> Fort Lauderdale, FL 33301
> >> (954) 357 8041 Cell (954) 632 8228
> >> wocampo at broward.org
> >>  
> >>
> >> -----Original Message-----
> >> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On
> Behalf Of Peterson_Erik at aac.com
> >> Sent: Wednesday, June 27, 2007 4:26 PM
> >> To: cisco-voip at puck.nether.net
> >> Subject: Re: [cisco-voip] Message Waiting
> Indication Fixes?
> >>
> >> Also, check in the Telephony Integration Manager
> for how many ports are 
> >> set to do MWI dial out.
> >> _______________________________________________
> >> cisco-voip mailing list
> >> cisco-voip at puck.nether.net
> >>
> https://puck.nether.net/mailman/listinfo/cisco-voip
> >> _______________________________________________
> >> cisco-voip mailing list
> >> cisco-voip at puck.nether.net
> >>
> https://puck.nether.net/mailman/listinfo/cisco-voip
> >>     
> >
> >
> >
>
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