[cisco-voip] Message Waiting Indication Fixes?

[Pat Hayes]

Just go to the services control panel and right click on the service, 
there will be a restart option there.

-------- Original Message  --------
From: "Miller, Steve" <MillerS at DicksteinShapiro.COM>
To: pat-cv at wcyv.com, WOCAMPO at broward.org
Cc: Peterson_Erik at aac.com, cisco-voip at puck.nether.net
Subject: [cisco-voip] Message Waiting Indication Fixes?
Date: 6/27/2007 7:02 PM
> Thanks!  How do I restart the service?  Do I de_activate then re-activate?
>
> Steve Miller
> Telecom Engineer
> Dickstein Shapiro LLP
> 1825 Eye Street NW | Washington, DC 20006
> Tel (202) 420-3370 
> Fax (202)-330-5607
> millers at dicksteinshapiro.com 
>
> ----- Original Message -----
> From: Pat Hayes <pat-cv at wcyv.com>
> To: Ocampo, Walter <WOCAMPO at broward.org>
> Cc: Peterson_Erik at aac.com <Peterson_Erik at aac.com>; cisco-voip at puck.nether.net <cisco-voip at puck.nether.net>; Miller, Steve
> Sent: Wed Jun 27 18:34:59 2007
> Subject: Re: [cisco-voip] Message Waiting Indication Fixes?
>
> A good tip indeed, but the $UCInbox view applies to Domino integrations 
> and the original poster said they have an Exchange integration.
>
> Steve - I'd suggest you check your app log. When a resync starts and 
> finishes, it writes an informational (not error or warning) message from 
> CiscoUnity_Notifier to the event log. Filter on those to find what has 
> been going on.
>
> MWI will be out of sync for at least some people until the resync 
> finishes. So, if you filter as per above and see that the last message 
> indicated it was starting a resync, things are going to be messed up 
> until you can get it to finish.
>
> One last thing - I've seen the resync process take waaay longer than 
> normal after an exchange outage. If you had one of those, I'd suggest 
> restarting the AvMsgStoreMonitorSvc (which, will kick off another 
> resync...but in theory, it'll be much faster :-) ).
>
> HTH,
> Pat
>
> -------- Original Message  --------
> From: "Ocampo, Walter" <WOCAMPO at broward.org>
> To: Peterson_Erik at aac.com, cisco-voip at puck.nether.net
> Subject: Re:[cisco-voip] Message Waiting Indication Fixes?
> Date: 6/27/2007 4:47 PM
>
>   
>> This is a tip from Cisco Unity Deployment and solutions guide.
>>
>> A useful troubleshooting tip if unity reports incorrect voice messages counts or MWI lamps does not activate as expected is to look in the ($UCInbox) and see the messages appearing. If  a message appear in the regular inbox but not the ($UCInbox), that message likely does not have the UCInbox field present. Moreover, the router task concludes that the recipient is not DUC-enable. 
>>
>> Regards,
>>
>> Walter Ocampo
>> System Network Analyst
>> Office of Information Technology
>> 540 S.E 3rd. Ave, Suite 300
>> Fort Lauderdale, FL 33301
>> (954) 357 8041 Cell (954) 632 8228
>> wocampo at broward.org
>>  
>>
>> -----Original Message-----
>> From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Peterson_Erik at aac.com
>> Sent: Wednesday, June 27, 2007 4:26 PM
>> To: cisco-voip at puck.nether.net
>> Subject: Re: [cisco-voip] Message Waiting Indication Fixes?
>>
>> Also, check in the Telephony Integration Manager for how many ports are 
>> set to do MWI dial out.
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>>     
>
>
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