[cisco-voip] Resetting All Phones on a System

[Miller, Steve]

The phones that don't get the upgrade or don't get it correctly......do
they register to the system?  I ask this so that I can look at the
phones that I reset and make a judgment about whether the phones are
working and whether I should continue resetting the next group of
phones.  Other than examining individual phones or waiting for people to
complain on Monday, how else can I double-check as I go?
 

Steve Miller
Telecom Engineer
Dickstein Shapiro LLP
1825 Eye Street NW | Washington, DC 20006
Tel (202) 420-3370 Fax (202)-330-5607
millers at dicksteinshapiro.com <mailto:millers at dicksteinshapiro.com>  

 

________________________________

From: Rhodes, Geoff [mailto:GRhodes at rbh.com] 
Sent: Monday, March 05, 2007 9:34 PM
To: Miller, Steve
Subject: RE: [cisco-voip] Resetting All Phones on a System


We did exactly this on Saturday when we did our DST upgrade.  We have
about 400 phones.  We ended up with 3 phones not getting the firmware
upgrade correctly, and about 10 phones not getting the upgrade at all.
The 3 phones that didn't get it correctly just cycle throught eh upgrade
process over and over, basically they are hosed.  We tried to do a hard
reset on them to get them back to factory firmware, but it didn't work.
 
I will say that other than that, and a couple of minor issues, the DST
upgrades went very well.  We upgraded CM as well as the OS while we were
at it.  IPCC Express was the biggest issue to fix.
 
Geoff Rhodes
IT Director
Robinson, Bradshaw & Hinson, P.A.
grhodes at rbh.com
 


________________________________

	From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Miller, Steve
	Sent: Monday, March 05, 2007 3:25 PM
	To: Lelio Fulgenzi; cisco-voip at puck.nether.net
	Subject: Re: [cisco-voip] Resetting All Phones on a System
	
	
	Any reason why I shouldn't load the software in advance and do
some testing?  I really don't need any surprises.  It is my
understanding that I need this update for the phones to show the correct
date, but I haven't seen much chatter about the firmware aspect of the
DST situation.  Thanks for your help!
	 
	Steve Miller
	Telecom Engineer
	Dickstein Shapiro LLP
	1825 Eye Street NW | Washington, DC 20006
	Tel (202) 420-3370 Fax (202)-330-5607
	millers at dicksteinshapiro.com
<mailto:millers at dicksteinshapiro.com>  
	 

________________________________

	From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
	Sent: Monday, March 05, 2007 2:37 PM
	To: Miller, Steve; cisco-voip at puck.nether.net
	Subject: Re: [cisco-voip] Resetting All Phones on a System
	
	
	Be prepared for TFTP timeouts. Try to reset them a few at a
time, via devicepools perhaps. You run the risk of some phones getting
their upgrades and others not. Now, we have over 7000 phones, so that
could have had something to do with it, but even at 1200, I'm sure the
TFTP server will be taxed a bit.
	 
	We ended up reseting all the phones a few times to try and force
them to upgrade. We ended up with a few phones upgraded but without ring
tones and others that did not upgrade at all.
	 
	 
	 
	
------------------------------------------------------------------------
--------
	Lelio Fulgenzi, B.A.
	Senior Analyst (CCS) * University of Guelph * Guelph, Ontario
N1G 2W1
	(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
	
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
	...there's no such thing as a bad timbit...
	

		----- Original Message ----- 
		From: Miller, Steve
<mailto:MillerS at DicksteinShapiro.COM>  
		To: cisco-voip at puck.nether.net 
		Sent: Monday, March 05, 2007 2:32 PM
		Subject: [cisco-voip] Resetting All Phones on a System

		Is there any down side to simultaneously resetting every
phone on the
		system?  We have approximately 1200 phones in our little
cluster - 800
		in our main location, 200 in our other one and then
about 30 phones at
		an SRST site.  We are going to be upgrading the firmware
and I'm trying
		to anticipate any problems that might occur.  Thank you!
		
		
		Steve Miller
		Telecom Engineer
		Dickstein Shapiro LLP
		1825 Eye Street NW | Washington, DC 20006
		Tel (202) 420-3370 Fax (202)-330-5607
		millers at dicksteinshapiro.com 
		
		
		-----Original Message-----
		From: cisco-voip-bounces at puck.nether.net
		[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of
Matt Slaga (US)
		Sent: Monday, March 05, 2007 12:12 PM
		To: Ryan Ratliff; Voll, Scott
		Cc: cisco-voip at puck.nether.net
		Subject: Re: [cisco-voip] Cisco VT Advantage Camera and
Skype Discovery
		
		The version 2.0 VT advantage cameras (or perhaps the 2.0
of VTA
		software?) did make a change and allow the camera to be
seen by other
		products.  The previous ones were locked down to only
the VTA app, I can
		say from experience.
		
		
		
		-----Original Message-----
		From: cisco-voip-bounces at puck.nether.net
		[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of
Ryan Ratliff
		Sent: Monday, March 05, 2007 11:51 AM
		To: Voll, Scott
		Cc: cisco-voip at puck.nether.net
		Subject: Re: [cisco-voip] Cisco VT Advantage Camera and
Skype Discovery
		
		I think it depends on the drivers your app uses and
whether they support
		the camera or not.  While it may be Logitech hardware
the Logitech
		drivers won't recognize the VTA camera as such.
		
		-Ryan
		
		On Mar 5, 2007, at 11:47 AM, Voll, Scott wrote:
		
		I think its visa versa.  You can't use any other camera
with the VT
		Advantage software.  The camera is just a logic Tec
camera with
		something extra to make it work with VTA.
		
		Scott
		
		-----Original Message-----
		From: cisco-voip-bounces at puck.nether.net
		[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of
Dane
		Sent: Monday, March 05, 2007 8:39 AM
		To: cisco-voip at puck.nether.net
		Subject: [cisco-voip] Cisco VT Advantage Camera and
Skype Discovery
		
		I have been told by many people and everything I have
read has seemingly
		confirmed that the Cisco VT Advantage cameras can't be
used by any
		software other then the Cisco software.
		
		It just so happens that for the first time I had my
camera plugged in
		and launched skype, skype saw the camera and used it.  I
was able to
		make skype voice / video calls with the Cisco VT camera.
		
		This may be old news for some, but it was an interesting
discovery
		personally since for a couple of years now I have been
told something on
		the cameras (firmware possibly) prevented them from
being used by
		anything else.
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