[cisco-voip] FW: DST Problems

Mon Mar 12 14:33:09 EST 2007

Ed, 

That solved the issue, not the relationship to the time on the PC.

Luis

________________________________

From: Ed Puzziferri [mailto:epuzziferri at factset.com] 
Sent: Monday, March 12, 2007 1:30 PM
To: Socarras, Luis
Subject: Re: [cisco-voip] DST Problems

Luis, 
If you have not found out already, you need to update ip communicator to
version 2.0.2 to pick up the DST fix.  I just received confirmation on
this from Cisco TAC. 

Unfortunately the Cisco field notice did not mention specifically to
update ip comm to pick up the fix. We were running version 2.1.0 and the
clock was an hour behind. 

Ed

Edward Puzziferri
Telecommunications Engineer
FactSet Research Systems Inc.
* epuzziferri at factset.com | * 203.810.1515 

FactSet Research Systems Inc. <http://www.factset.com/>  

"Socarras, Luis" <LSOCARRAS at broward.org> 
Sent by: cisco-voip-bounces at puck.nether.net 

03/12/2007 10:40 AM 

To

"Jonathan Charles" <jonvoip at gmail.com> 

cc

cisco-voip at puck.nether.net 

Subject

Re: [cisco-voip] DST Problems

The PC where the communicator was running did have the correct time. 

However when I checked the Device Defaults page the 79x0 had
"P00308000400" for the Load Information, 79x1 had "SCCP41.8-2-1S", yet
the Cisco IP Communicator had NO Load Information. 

Is this the correct configuration for the IP Communicator? 

Thanks, 
Luis 

________________________________

From: Jonathan Charles [mailto:jonvoip at gmail.com] 
Sent: Monday, March 12, 2007 12:44 AM
To: Socarras, Luis
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] DST Problems 

IP Communicator gets its time from the PC it is installed on.

Jonathan 
On 3/11/07, Socarras, Luis < LSOCARRAS at broward.org
<mailto:LSOCARRAS at broward.org> > wrote: 

Is anyone having issues with the time on the IP Communicator?   

We applied the OS patch 2000.4.2(SR16) and ciscocm.4-1-3-es94.  All
phones appear to have the correct time, but when checking the IP
communicator it is still showing the incorrect time. 

Thank, 

Luis 

________________________________

From: cisco-voip-bounces at puck.nether.net
<mailto:cisco-voip-bounces at puck.nether.net>  [mailto:
cisco-voip-bounces at puck.nether.net
<mailto:cisco-voip-bounces at puck.nether.net> ] On Behalf Of Poper, Cathy
Sent: Sunday, March 11, 2007 9:56 AM
To: Mike Lay (milay); cisco-voip at puck.nether.net
<mailto:cisco-voip at puck.nether.net>  

Subject: Re: [cisco-voip] DST Problems 

...forgot - we also applied JRE Patch:
(ciscocm-2007-JRE-DST-Update.1-0-1.exe) 

Cathy Poper 
City of Hamilton/IT Services 
Network Support Analyst 
55 York Blvd., 6th floor 
Hamilton, Ontario 
Canada 
L8L 3K7 
Tel: 905-546-2424 x5481 
Fax: 905-546-2333 
cpoper at hamilton.ca <mailto:cpoper at hamilton.ca> 
-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
<mailto:cisco-voip-bounces at puck.nether.net>
[mailto:cisco-voip-bounces at puck.nether.net
<mailto:cisco-voip-bounces at puck.nether.net> ] On Behalf Of Mike Lay
(milay)
Sent: Sunday, March 11, 2007 9:27 AM
To: cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net> 
Subject: Re: [cisco-voip] DST Problems 

Have all of you updated the phone loads?: 

Phone Loads: 

The 7906, 7911, 7921, 7941, 7961, 7970, 7971 phones require a new phone
load that incorporates the Daylight Saving Time changes. The necessary
phone loads are present if any of these versions of phone loads or
DevPacks are installed. 

8.0.4sr2s standalone phone load 

8.2.1 standalone phone load 

ciscocm.3-3-DevPack-74 or higher 

ciscocm.4-1-DevPack-36 or higher 

ciscocm.4-2-1-DevPack-06 or higher 

ciscocm.4-2-3-DevPack-08 or higher 

JRE Patch: (ciscocm-2007-JRE-DST-Update.1-0-1.exe) 

This patch is only applicable to 3.3(5), 4.0(2a), 4.1(x), and 4.2(x).
This patch enables CAR and AST to use the new Daylight Saving Time Zone.

http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/products_fi
eld_notice09186a00807e02b1.shtml
<http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/products_f
ield_notice09186a00807e02b1.shtml>  

Mike 

________________________________

From: cisco-voip-bounces at puck.nether.net
<mailto:cisco-voip-bounces at puck.nether.net>  [mailto:
cisco-voip-bounces at puck.nether.net
<mailto:cisco-voip-bounces at puck.nether.net> ] On Behalf Of Poper, Cathy
Sent: Sunday, March 11, 2007 7:47 AM
To: Gu Sang Jung; cisco-voip at puck.nether.net
<mailto:cisco-voip at puck.nether.net> 
Subject: Re: [cisco-voip] DST Problems 

Still waiting TAC's response - We have 7910's, 7912's, 7940's and 7960
sets. 

So far they're all displaying incorrect times. We went through the long
process of upgrading CCM from 3.3(3) to 4.1(3)sr4d, OS upgrades before
that to 2000.4.4, DST patches, Phone loads are 8.0(4).....So much for
thinking we were prepared!! 

If anyone gets a resolution from TAC, please let me know (I'll do the
same) 

Cathy Poper 
City of Hamilton/IT Services 
Network Support Analyst 
55 York Blvd., 6th floor 
Hamilton, Ontario 
Canada 
L8L 3K7 
Tel: 905-546-2424 x5481 
Fax: 905-546-2333 
cpoper at hamilton.ca <mailto:cpoper at hamilton.ca> 
-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
<mailto:cisco-voip-bounces at puck.nether.net>  [mailto:
cisco-voip-bounces at puck.nether.net
<mailto:cisco-voip-bounces at puck.nether.net> ] On Behalf Of Gu Sang Jung
Sent: Sunday, March 11, 2007 7:09 AM
To: cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net> 
Subject: Re: [cisco-voip] DST Problems 

My Case is same to you.
I applied DST patches(CCM4.0.2(a) OS 2004-4, phone load, DST patch) on
One client site, It did not work correctly.
CCM server time is changed but IP Phone did not work .
Another Site, I manually applied. just change time clock, reset CCM,
also IPPhone side did not work correctly.
Hence, I temporaily change CMlocal time zone 1 hour advance. and  I
expect cisco' new bug  patch software.

gusang 

----- Original Message ----
From: sweeper1 <sweeper1 at gmail.com>
To: cisco-voip at puck.nether.net
Sent: Sunday, March 11, 2007 5:29:30 AM
Subject: [cisco-voip] DST Problems 

So has anyone else had any problems with DST? 

I checked the servers that I updated and their time is correct however
the IP Phones are not correct...Rebooting them does nothing... 

So far the only workaround I see is to turn off auto DST on the server
and manually push the time forward.... 

Or in Call Manager you can go to CMLocal and change your time zone
there....(TAC says you can change it forward - reset your phones -
change it back - reset your phones and then everything will be back to
normal...But that didnt work for me) 

Anyone else run into this? 

Steve 

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