[cisco-voip] DST Problems
Ryan Ratliff
rratliff at cisco.com
Mon Mar 12 15:36:08 EST 2007
The FN should be updated soon.
-Ryan
On Mar 12, 2007, at 3:29 PM, tony wrote:
We're also having a similar issue with our ip communicators. I'm
actually running an older version 1.1.4. Another user reported that
he is running version 2.0.2 and has no issues with the time. Our ip
communicator device default is set to the old version. I don't
believe any of the devpacks included new loads for communicator nor
was it mentioned in any of the field notices. The field notice just
says to update client os and cm with the dst patches. Has anyone
gotten this to work without having to upgrade to the latest
communicator . The FN also states that version 2.0.2 is affected.
Thanks.
http://www.cisco.com/en/US/products/sw/voicesw/ps1860/
products_field_notice09186a00807e0fd9.shtml
----- Original Message ----
From: "Socarras, Luis" <LSOCARRAS at broward.org>
To: Jonathan Charles <jonvoip at gmail.com>
Cc: cisco-voip at puck.nether.net
Sent: Monday, March 12, 2007 7:40:36 AM
Subject: Re: [cisco-voip] DST Problems
The PC where the communicator was running did have the correct time.
However when I checked the Device Defaults page the 79x0 had
“P00308000400” for the Load Information, 79x1 had “SCCP41.8-2-1S”,
yet the Cisco IP Communicator had NO Load Information.
Is this the correct configuration for the IP Communicator?
Thanks,
Luis
From: Jonathan Charles [mailto:jonvoip at gmail.com]
Sent: Monday, March 12, 2007 12:44 AM
To: Socarras, Luis
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] DST Problems
IP Communicator gets its time from the PC it is installed on.
Jonathan
On 3/11/07, Socarras, Luis < LSOCARRAS at broward.org> wrote:
Is anyone having issues with the time on the IP Communicator?
We applied the OS patch 2000.4.2(SR16) and ciscocm.4-1-3-es94. All
phones appear to have the correct time, but when checking the IP
communicator it is still showing the incorrect time.
Thank,
Luis
From: cisco-voip-bounces at puck.nether.net [mailto: cisco-voip-
bounces at puck.nether.net] On Behalf Of Poper, Cathy
Sent: Sunday, March 11, 2007 9:56 AM
To: Mike Lay (milay); cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] DST Problems
...forgot - we also applied JRE Patch: (ciscocm-2007-JRE-DST-Update.
1-0-1.exe)
Cathy Poper
City of Hamilton/IT Services
Network Support Analyst
55 York Blvd., 6th floor
Hamilton, Ontario
Canada
L8L 3K7
Tel: 905-546-2424 x5481
Fax: 905-546-2333
cpoper at hamilton.ca
-----Original Message-----
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-
bounces at puck.nether.net] On Behalf Of Mike Lay (milay)
Sent: Sunday, March 11, 2007 9:27 AM
To: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] DST Problems
Have all of you updated the phone loads?:
Phone Loads:
The 7906, 7911, 7921, 7941, 7961, 7970, 7971 phones require a new
phone load that incorporates the Daylight Saving Time changes. The
necessary phone loads are present if any of these versions of phone
loads or DevPacks are installed.
8.0.4sr2s standalone phone load
8.2.1 standalone phone load
ciscocm.3-3-DevPack-74 or higher
ciscocm.4-1-DevPack-36 or higher
ciscocm.4-2-1-DevPack-06 or higher
ciscocm.4-2-3-DevPack-08 or higher
JRE Patch: (ciscocm-2007-JRE-DST-Update.1-0-1.exe)
This patch is only applicable to 3.3(5), 4.0(2a), 4.1(x), and 4.2(x).
This patch enables CAR and AST to use the new Daylight Saving Time Zone.
http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/
products_field_notice09186a00807e02b1.shtml
Mike
From: cisco-voip-bounces at puck.nether.net [mailto: cisco-voip-
bounces at puck.nether.net] On Behalf Of Poper, Cathy
Sent: Sunday, March 11, 2007 7:47 AM
To: Gu Sang Jung; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] DST Problems
Still waiting TAC's response - We have 7910's, 7912's, 7940's and
7960 sets.
So far they're all displaying incorrect times. We went through the
long process of upgrading CCM from 3.3(3) to 4.1(3)sr4d, OS upgrades
before that to 2000.4.4, DST patches, Phone loads are 8.0(4).....So
much for thinking we were prepared!!
If anyone gets a resolution from TAC, please let me know (I'll do the
same)
Cathy Poper
City of Hamilton/IT Services
Network Support Analyst
55 York Blvd., 6th floor
Hamilton, Ontario
Canada
L8L 3K7
Tel: 905-546-2424 x5481
Fax: 905-546-2333
cpoper at hamilton.ca
-----Original Message-----
From: cisco-voip-bounces at puck.nether.net [mailto: cisco-voip-
bounces at puck.nether.net] On Behalf Of Gu Sang Jung
Sent: Sunday, March 11, 2007 7:09 AM
To: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] DST Problems
My Case is same to you.
I applied DST patches(CCM4.0.2(a) OS 2004-4, phone load, DST patch)
on One client site, It did not work correctly.
CCM server time is changed but IP Phone did not work .
Another Site, I manually applied. just change time clock, reset CCM,
also IPPhone side did not work correctly.
Hence, I temporaily change CMlocal time zone 1 hour advance. and I
expect cisco' new bug patch software.
gusang
----- Original Message ----
From: sweeper1 <sweeper1 at gmail.com>
To: cisco-voip at puck.nether.net
Sent: Sunday, March 11, 2007 5:29:30 AM
Subject: [cisco-voip] DST Problems
So has anyone else had any problems with DST?
I checked the servers that I updated and their time is correct
however the IP Phones are not correct...Rebooting them does nothing...
So far the only workaround I see is to turn off auto DST on the
server and manually push the time forward....
Or in Call Manager you can go to CMLocal and change your time zone
there....(TAC says you can change it forward - reset your phones -
change it back - reset your phones and then everything will be back
to normal...But that didnt work for me)
Anyone else run into this?
Steve
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