[cisco-voip] DST Problems

Ryan Ratliff rratliff at cisco.com
Mon Mar 12 15:36:08 EST 2007


The FN should be updated soon.

-Ryan

On Mar 12, 2007, at 3:29 PM, tony wrote:

We're also having a similar issue with our ip communicators.  I'm  
actually running an older version 1.1.4.  Another user reported that  
he is running version 2.0.2 and has no issues with the time.   Our ip  
communicator device default is set to the old version.  I don't  
believe any of the devpacks included new loads for communicator nor  
was it mentioned in any of the field notices.  The field notice just  
says to update client os and cm with the dst patches.   Has anyone  
gotten this to work without having to upgrade to the latest  
communicator .  The FN also states that version 2.0.2 is affected.   
Thanks.
http://www.cisco.com/en/US/products/sw/voicesw/ps1860/ 
products_field_notice09186a00807e0fd9.shtml

----- Original Message ----
From: "Socarras, Luis" <LSOCARRAS at broward.org>
To: Jonathan Charles <jonvoip at gmail.com>
Cc: cisco-voip at puck.nether.net
Sent: Monday, March 12, 2007 7:40:36 AM
Subject: Re: [cisco-voip] DST Problems

The PC where the communicator was running did have the correct time.


However when I checked the Device Defaults page the 79x0 had  
“P00308000400” for the Load Information, 79x1 had “SCCP41.8-2-1S”,  
yet the Cisco IP Communicator had NO Load Information.


Is this the correct configuration for the IP Communicator?


Thanks,

Luis


From: Jonathan Charles [mailto:jonvoip at gmail.com]
Sent: Monday, March 12, 2007 12:44 AM
To: Socarras, Luis
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] DST Problems


IP Communicator gets its time from the PC it is installed on.



Jonathan

On 3/11/07, Socarras, Luis < LSOCARRAS at broward.org> wrote:

Is anyone having issues with the time on the IP Communicator?


We applied the OS patch 2000.4.2(SR16) and ciscocm.4-1-3-es94.  All  
phones appear to have the correct time, but when checking the IP  
communicator it is still showing the incorrect time.


Thank,


Luis


From: cisco-voip-bounces at puck.nether.net [mailto: cisco-voip- 
bounces at puck.nether.net] On Behalf Of Poper, Cathy
Sent: Sunday, March 11, 2007 9:56 AM
To: Mike Lay (milay); cisco-voip at puck.nether.net


Subject: Re: [cisco-voip] DST Problems



...forgot - we also applied JRE Patch: (ciscocm-2007-JRE-DST-Update. 
1-0-1.exe)



Cathy Poper
City of Hamilton/IT Services
Network Support Analyst
55 York Blvd., 6th floor
Hamilton, Ontario
Canada
L8L 3K7
Tel: 905-546-2424 x5481
Fax: 905-546-2333
cpoper at hamilton.ca

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip- 
bounces at puck.nether.net] On Behalf Of Mike Lay (milay)
Sent: Sunday, March 11, 2007 9:27 AM
To: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] DST Problems

Have all of you updated the phone loads?:


Phone Loads:


The 7906, 7911, 7921, 7941, 7961, 7970, 7971 phones require a new  
phone load that incorporates the Daylight Saving Time changes. The  
necessary phone loads are present if any of these versions of phone  
loads or DevPacks are installed.


8.0.4sr2s standalone phone load


8.2.1 standalone phone load


ciscocm.3-3-DevPack-74 or higher


ciscocm.4-1-DevPack-36 or higher


ciscocm.4-2-1-DevPack-06 or higher


ciscocm.4-2-3-DevPack-08 or higher


JRE Patch: (ciscocm-2007-JRE-DST-Update.1-0-1.exe)


This patch is only applicable to 3.3(5), 4.0(2a), 4.1(x), and 4.2(x).  
This patch enables CAR and AST to use the new Daylight Saving Time Zone.


http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/ 
products_field_notice09186a00807e02b1.shtml


Mike


From: cisco-voip-bounces at puck.nether.net [mailto: cisco-voip- 
bounces at puck.nether.net] On Behalf Of Poper, Cathy
Sent: Sunday, March 11, 2007 7:47 AM
To: Gu Sang Jung; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] DST Problems

Still waiting TAC's response - We have 7910's, 7912's, 7940's and  
7960 sets.

So far they're all displaying incorrect times. We went through the  
long process of upgrading CCM from 3.3(3) to 4.1(3)sr4d, OS upgrades  
before that to 2000.4.4, DST patches, Phone loads are 8.0(4).....So  
much for thinking we were prepared!!


If anyone gets a resolution from TAC, please let me know (I'll do the  
same)


Cathy Poper
City of Hamilton/IT Services
Network Support Analyst
55 York Blvd., 6th floor
Hamilton, Ontario
Canada
L8L 3K7
Tel: 905-546-2424 x5481
Fax: 905-546-2333
cpoper at hamilton.ca

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net [mailto: cisco-voip- 
bounces at puck.nether.net] On Behalf Of Gu Sang Jung
Sent: Sunday, March 11, 2007 7:09 AM
To: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] DST Problems

My Case is same to you.
I applied DST patches(CCM4.0.2(a) OS 2004-4, phone load, DST patch)  
on One client site, It did not work correctly.
CCM server time is changed but IP Phone did not work .
Another Site, I manually applied. just change time clock, reset CCM,  
also IPPhone side did not work correctly.
Hence, I temporaily change CMlocal time zone 1 hour advance. and  I  
expect cisco' new bug  patch software.

gusang

----- Original Message ----
From: sweeper1 <sweeper1 at gmail.com>
To: cisco-voip at puck.nether.net
Sent: Sunday, March 11, 2007 5:29:30 AM
Subject: [cisco-voip] DST Problems

So has anyone else had any problems with DST?


I checked the servers that I updated and their time is correct  
however the IP Phones are not correct...Rebooting them does nothing...

So far the only workaround I see is to turn off auto DST on the  
server and manually push the time forward....

Or in Call Manager you can go to CMLocal and change your time zone  
there....(TAC says you can change it forward - reset your phones -  
change it back - reset your phones and then everything will be back  
to normal...But that didnt work for me)


Anyone else run into this?


Steve

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