[cisco-voip] DST Problems

tony madgame8 at yahoo.com
Mon Mar 12 14:29:19 EST 2007


We're also having a similar issue with our ip communicators.  I'm actually running an older version 1.1.4.  Another user reported that he is running version 2.0.2 and has no issues with the time.   Our ip communicator device default is set to the old version.  I don't believe any of the devpacks included new loads for communicator nor was it mentioned in any of the field notices.  The field notice just says to update client os and cm with the dst patches.   Has anyone gotten this to work without having to upgrade to the latest communicator .  The FN also states that version 2.0.2 is affected.  Thanks.
http://www.cisco.com/en/US/products/sw/voicesw/ps1860/products_field_notice09186a00807e0fd9.shtml 

----- Original Message ----
From: "Socarras, Luis" <LSOCARRAS at broward.org>
To: Jonathan Charles <jonvoip at gmail.com>
Cc: cisco-voip at puck.nether.net
Sent: Monday, March 12, 2007 7:40:36 AM
Subject: Re: [cisco-voip] DST Problems




 
 

 

 

 

 

 

 

 

 


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The PC where the communicator was running
did have the correct time.
 

  
 

However when I checked the Device Defaults
page the 79x0 had “P00308000400” for the Load Information, 79x1 had
“SCCP41.8-2-1S”, yet the Cisco IP Communicator had NO Load
Information.
 

  
 

Is this the correct configuration for the IP
Communicator?
 

  
 

Thanks,
 

Luis
 

  
 










From: Jonathan Charles
[mailto:jonvoip at gmail.com] 

Sent: Monday, March 12, 2007 12:44
AM

To: Socarras,
 Luis

Cc: cisco-voip at puck.nether.net

Subject: Re: [cisco-voip] DST
Problems
 




  
 

IP Communicator gets its
time from the PC it is installed on.







Jonathan
 



On 3/11/07, Socarras, Luis < LSOCARRAS at broward.org> wrote:
 





Is anyone having issues with the time on the IP
Communicator?  
 

 
 

We applied the OS patch 2000.4.2(SR16) and
ciscocm.4-1-3-es94.  All phones appear to have the correct time, but when
checking the IP communicator it is still showing the incorrect time.
 

 
 

Thank,
 

 
 

Luis
 

 
 










From: cisco-voip-bounces at puck.nether.net
[mailto:
cisco-voip-bounces at puck.nether.net] On
Behalf Of Poper, Cathy

Sent: Sunday, March 11, 2007 9:56
AM

To: Mike Lay (milay); cisco-voip at puck.nether.net
 





Subject: Re:
[cisco-voip] DST Problems

 









 
 



...forgot - we also applied JRE Patch:
(ciscocm-2007-JRE-DST-Update.1-0-1.exe)
 






 
 






 
 




Cathy Poper 


City of Hamilton/IT Services


Network
Support Analyst 

55
 York Blvd., 6th floor 

Hamilton,
 Ontario 

Canada 

L8L 3K7 

Tel:
905-546-2424 x5481 

Fax:
905-546-2333 

cpoper at hamilton.ca

 



-----Original Message-----

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net]
On Behalf Of Mike Lay (milay)

Sent: Sunday, March 11, 2007 9:27
AM

To: cisco-voip at puck.nether.net

Subject: Re: [cisco-voip] DST
Problems
 

Have all of you updated the phone loads?:
 

 
 

Phone Loads:
 



 
 




The 7906, 7911, 7921, 7941, 7961, 7970, 7971 phones require a
new phone load that incorporates the Daylight Saving Time changes. The
necessary phone loads are present if any of these versions of phone loads or
DevPacks are installed.
 



 
 




8.0.4sr2s standalone phone load
 



 
 




8.2.1 standalone phone load
 



 
 




ciscocm.3-3-DevPack-74 or higher
 



 
 




ciscocm.4-1-DevPack-36 or higher
 



 
 




ciscocm.4-2-1-DevPack-06 or higher
 



 
 




ciscocm.4-2-3-DevPack-08 or higher
 



 
 




JRE Patch: (ciscocm-2007-JRE-DST-Update.1-0-1.exe)
 



 
 




This patch is only applicable to 3.3(5), 4.0(2a), 4.1(x), and
4.2(x). This patch enables CAR and AST to use the new Daylight Saving Time
Zone.
 

 
 

http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/products_field_notice09186a00807e02b1.shtml
 

 
 

Mike
 

 
 








From: cisco-voip-bounces at puck.nether.net
[mailto:
cisco-voip-bounces at puck.nether.net] On
Behalf Of Poper, Cathy

Sent: Sunday, March 11, 2007 7:47
AM

To: Gu Sang Jung; cisco-voip at puck.nether.net

Subject: Re: [cisco-voip] DST
Problems
 



Still waiting TAC's response - We have 7910's, 7912's, 7940's
and 7960 sets.
 






So far they're all displaying incorrect times. We went
through the long process of upgrading CCM from 3.3(3) to 4.1(3)sr4d, OS
upgrades before that to 2000.4.4, DST patches, Phone loads are 8.0(4).....So
much for thinking we were prepared!!
 






 
 






If anyone gets a resolution from TAC, please let me know
(I'll do the same)
 






 
 




Cathy Poper 


City of Hamilton/IT Services


Network
Support Analyst 

55
 York Blvd., 6th floor 

Hamilton,
 Ontario 

Canada 

L8L 3K7 

Tel:
905-546-2424 x5481 

Fax:
905-546-2333 

cpoper at hamilton.ca

 



-----Original Message-----

From: cisco-voip-bounces at puck.nether.net
[mailto:
cisco-voip-bounces at puck.nether.net] On
Behalf Of Gu Sang Jung

Sent: Sunday, March 11, 2007 7:09
AM

To: cisco-voip at puck.nether.net

Subject: Re: [cisco-voip] DST
Problems
 





My Case is same to you.

I applied DST patches(CCM4.0.2(a) OS 2004-4, phone load, DST patch) on One
client site, It did not work correctly.

CCM server time is changed but IP Phone did not work .

Another Site, I manually applied. just change time clock, reset CCM, also
IPPhone side did not work correctly.

Hence, I temporaily change CMlocal time zone 1 hour advance. and  I expect
cisco' new bug  patch software.



gusang 
 



----- Original Message ----

From: sweeper1 <sweeper1 at gmail.com>

To: cisco-voip at puck.nether.net

Sent: Sunday, March 11, 2007 5:29:30 AM

Subject: [cisco-voip] DST Problems
 



So has
anyone else had any problems with DST?
 






 
 






I checked
the servers that I updated and their time is correct however the IP Phones are
not correct...Rebooting them does nothing...
 






So far
the only workaround I see is to turn off auto DST on the server and manually
push the time forward....
 






Or in
Call Manager you can go to CMLocal and change your time zone there....(TAC says
you can change it forward - reset your phones - change it back - reset your phones
and then everything will be back to normal...But that didnt work for me) 
 






 
 






Anyone
else run into this?
 






 
 






Steve
 






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