[cisco-voip] CCM 4.2(3) Internal Server Error 500

[Erick Bergquist]

Can you get to any of the web pages (ccmuser, directory, etc)?  I had a customer who went and modified IIS settings on their own a few weeks ago, looking to stop the HTTPS dialog when they went from 4.0 to 4.1 and ended up having to rebuild the server for whatever they done to IIS configuration. Undoing the changes did not get it working again. We weren't getting the errors you were getting, but other failure security warnings. I had a TAC Case on it to up to development to try to figure out how to undo the changes and recover. TAC person also had to rebuild his server. 

----- Original Message ----
From: Jason Aarons (US) <jason.aarons at us.didata.com>
To: cisco-voip at puck.nether.net
Sent: Monday, March 12, 2007 6:51:30 PM
Subject: [cisco-voip] CCM 4.2(3) Internal Server Error 500







 

 


<!--
 _filtered {font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
 _filtered {font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */

 p.MsoNormal, li.MsoNormal, div.MsoNormal

	{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink

	{
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed

	{
color:purple;
text-decoration:underline;}
span.EmailStyle17

	{
font-family:"Calibri","sans-serif";
color:windowtext;}
..MsoChpDefault

	{}
 _filtered {
margin:1.0in 1.0in 1.0in 1.0in;}
div.Section1

	{}
-->












Getting Internal Server Error 500 on CCM 4.2(3) publisher.

Tried re-setting IISAdmin (which resets WWW Publishing Service) several times.

Any other ideas?
 



  
 



I hesitant to just reboot the box

 



  
 



System log shows these warnings, which I see all the time on

other customer systems;
 



  
 



  
 



Event Type:        Warning
 



Event Source:    W3SVC
 



Event Category:                None
 



Event ID:              101
 



Date:                     3/12/2007
 



Time:                     7:54:09 PM
 



User:                     N/A
 



Computer:          CALLMANAGER1
 



Description:
 



The server was unable to add the virtual root

'/Application20' for the directory '' due to the following error: The parameter

is incorrect.  The data is the error code. 
 



For additional information specific to this message please

visit the Microsoft Online Support site located at:

http://www.microsoft.com/contentredirect.asp. 
 



Data:
 



0000: 57 00 00 00               W...    
 



  
 



Event Type:        Warning
 



Event Source:    W3SVC
 



Event Category:                None
 



Event ID:              47
 



Date:                     3/12/2007
 



Time:                     7:54:31 PM
 



User:                     N/A
 



Computer:          CALLMANAGER1
 



Description:
 



The server certificate for instance '1' does not chain up to

a trusted root certificate. 
 



For additional information specific to this message please

visit the Microsoft Online Support site located at:

http://www.microsoft.com/contentredirect.asp.
 



  
 



  
 





 

  

  Jason

  Aarons
 

  Consultant
 

  

  

  http://www.dimensiondata.com/na
 

  904-338-3245

  cell
 

  

 





  
 



For

urgent issues notify your Project Manager, for 24x7 support contact the

Dimension Data NOC at 800-974-6584.
 



 
 














Disclaimer:



This e-mail communication and any attachments may contain confidential and privileged information and is for use by the designated addressee(s) named above only.  If you are not the intended addressee, you are hereby notified that you have received this communication in error and that any use or reproduction of this email or its contents is strictly prohibited and may be unlawful.  If you have received this communication in error, please notify us immediately by replying to this message and deleting it from your computer. Thank you.


_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip







 
____________________________________________________________________________________
8:00? 8:25? 8:40? Find a flick in no time 
with the Yahoo! Search movie showtime shortcut.
http://tools.search.yahoo.com/shortcuts/#news
-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20070312/c54b214f/attachment-0001.html