[cisco-voip] CiscoUnity_AvCs EventID 100

[Rasim Duric]

You'll probably need to restart your Exchange and Unity servers. Check
this out at NetPro:

 

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified
%20Communications%20and%20Video&topic=Unified%20Communications%20Applica
tions&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.1dda4a13  

 

Rasim Duric
Network Analyst (CCS)
University of Guelph
Guelph, N1G 2W1, ON
519-824-4120x53146
rduric at uoguelph.ca

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Peter Mihel
Sent: Wednesday, March 14, 2007 11:47 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] CiscoUnity_AvCs EventID 100

 

Hello,

we are using Cisco Unity 4.0.3.sr1 and CCM 4.1.3.sr4d. Some (not all) of
the users have a problem with MWI status. When they have a new message
NWI is OFF, but they receive a messages via exchange server. When I
manualy refresh MWI on the subscriber Messages page, then this error is
geterated in application event log: 

Source: CiscoUnity_AvCs
EventID: 100

Exception occurred and handled. Contact Cisco Technical Support. File:
H:\views\ESB1_view\un_Core1\ExchangeMonitor\AvExchangeMonitorSvr\cavmapi
accessthread.cpp at Line: 1249 - Error: 80004005H Call stack: 0x5E64AC5D
AvExchangeMonitorSvr.dll : <unknown symbol>

For more information, click: http://www.CiscoUnitySupport.com/find.php 

Also this event is geterated in diag_AvMsgStoreMonitorSvr.txt:

18:14:25:645,AvDiagnostics_MC,645,5188,-1,ExchangeMonitor,13,Received
MonitorMailbox request for ,cn=tomas cn=Recipients ou=First
Administrative Group o=First Organization,0x00001444
18:14:25:676,**,-1,5136,-1,-1,-1,Exception caught
H:\views\ESB1_view\un_Core1\ExchangeMonitor\AvExchangeMonitorSvr\cavmapi
accessthread.cpp 821 80004005H 

Peter

-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20070315/094d8977/attachment.html