[cisco-voip] Answer main line

[Countryman, Edward]

Ok how about this one along the same vein;

 

When a users prime line is idle and does NOT have a VM waiting but a
user line on the 7914 does (have a VM indicator flashing) the owner of
the prime line presses the MESSAGES button expecting to be logging into
their own mail box but the line on the 7914 with VM indicator is
selected instead.  (not expecting this of course the user does not
notice that her line is not selected and attempts to login to someone
else's vm box)

 

Anyone know how to solve this?  I would appreciate it. 

Ed

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
Sent: Thursday, March 15, 2007 11:09 AM
To: Socarras, Luis; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Answer main line

 

Always Use Prime Line :

This parameter specifies whether the primary line on an IP phone will be
selected, if available, when the user goes off-hook. If this parameter
is set to True, when a phone goes off-hook, the primary line gets chosen
and becomes the active line. Even if a call is ringing on the user's
second line, going off-hook makes only the first line active; it does
not answer the ringing call on the second line. In this case, the user
must choose he second line to answer the call. If this parameter is set
to False, the IP phone automatically chooses an available line as the
active line. 
This is a required field.
Default: false.

------------------------------------------------------------------------
--------
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
...there's no such thing as a bad timbit...

	----- Original Message ----- 

	From: Socarras, Luis <mailto:LSOCARRAS at broward.org>  

	To: cisco-voip at puck.nether.net 

	Sent: Thursday, March 15, 2007 11:56 AM

	Subject: [cisco-voip] Answer main line

	 

	I know this may be an easy one, but I am having a brain lapse.  

	 

	We have some administrative assistants that have 2 lines on
their 7960 and 10 lines on a 7914 expansion module.  When one of the
users lifts their handset to make a call on their own line (7960), and a
call is coming into a line that is on the expansion module, the handset
will be connected to the call on the incoming line (expansion module).
They would like to have the phone setup so that whenever they pickup
their handset it will automatically grab their 1st line on the 7960
regardless of whether or not another line is ringing.  

	 

	Is this possible?

	 

	Thanks,

	Luis

	
________________________________


	_______________________________________________
	cisco-voip mailing list
	cisco-voip at puck.nether.net
	https://puck.nether.net/mailman/listinfo/cisco-voip

-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20070315/eb6a0c1c/attachment-0001.html