[cisco-voip] Answer main line

[Lelio Fulgenzi]

right beneath that service parameter is something similar for voicemail.

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Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
...there's no such thing as a bad timbit...

  ----- Original Message ----- 
  From: Countryman, Edward 
  To: Lelio Fulgenzi ; Socarras, Luis ; cisco-voip at puck.nether.net 
  Sent: Thursday, March 15, 2007 12:14 PM
  Subject: RE: [cisco-voip] Answer main line


  Ok how about this one along the same vein;



  When a users prime line is idle and does NOT have a VM waiting but a user line on the 7914 does (have a VM indicator flashing) the owner of the prime line presses the MESSAGES button expecting to be logging into their own mail box but the line on the 7914 with VM indicator is selected instead.  (not expecting this of course the user does not notice that her line is not selected and attempts to login to someone else's vm box)



  Anyone know how to solve this?  I would appreciate it. 

  Ed


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  From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
  Sent: Thursday, March 15, 2007 11:09 AM
  To: Socarras, Luis; cisco-voip at puck.nether.net
  Subject: Re: [cisco-voip] Answer main line



        Always Use Prime Line :
       This parameter specifies whether the primary line on an IP phone will be selected, if available, when the user goes off-hook. If this parameter is set to True, when a phone goes off-hook, the primary line gets chosen and becomes the active line. Even if a call is ringing on the user's second line, going off-hook makes only the first line active; it does not answer the ringing call on the second line. In this case, the user must choose he second line to answer the call. If this parameter is set to False, the IP phone automatically chooses an available line as the active line. 
        This is a required field.
        Default: false.
       

  --------------------------------------------------------------------------------
  Lelio Fulgenzi, B.A.
  Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
  (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
  ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
  ...there's no such thing as a bad timbit...

    ----- Original Message ----- 

    From: Socarras, Luis 

    To: cisco-voip at puck.nether.net 

    Sent: Thursday, March 15, 2007 11:56 AM

    Subject: [cisco-voip] Answer main line



    I know this may be an easy one, but I am having a brain lapse.  



    We have some administrative assistants that have 2 lines on their 7960 and 10 lines on a 7914 expansion module.  When one of the users lifts their handset to make a call on their own line (7960), and a call is coming into a line that is on the expansion module, the handset will be connected to the call on the incoming line (expansion module).  They would like to have the phone setup so that whenever they pickup their handset it will automatically grab their 1st line on the 7960 regardless of whether or not another line is ringing.  



    Is this possible?



    Thanks,

    Luis


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