[cisco-voip] MOH problems

[Paul Choi]

When we disable the services associated with MOH, when
we make an external call with IP Communicator, and
place myself on hold.  It hangs up on the call.  So
it's not dead air, it's when you press HOLD on the IP
phone, it drops the call.

So disabling those services does not seem to fix our
MOH problems.

You're saying that if we place our media inside of a
media group with no audio assigned to it, we'll be
able to prevent the default MOH file from streaming to
phones?

Paul

--- Kent <nws at fredf.org> wrote:

> by default any media that is not assigned to a group
> is assigned to all 
> devices.    Create a resource group/list put in the
> moh devices.  
> 
> but I just re-read your message....  you can always
> deactivate the 
> services associated with moh.
> 
> Paul Choi wrote:
> > We have a CCM 4.1(3)sr4d cluster that we have no
> media
> > resource groups set, no MOH servers set, yet we
> have
> > MOH playing when users are put on hold throughout
> the
> > cluster! How do we configure the CCM cluster to
> only
> > play the three beeps instead?
> >
> > Perplexed...
> > Paul
> >
> >
> >  
> >
>
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