[cisco-voip] MOH problems

[Ahmed Elnagar]

Dear Paul;
 
just go to the device pool in which the phones are placed and from User Hold MOH Audio Source choose none and you will get the tone on hold not music on hold function.
 
BTW ensure that this option is not selected on the phone, I mean ensure that it is set to none also on the phone.
 
Thanks and Best Regards

Ahmed A. Elnagar
Network Field Engineer
 
Advanced Computer Technology (ACT)
16 Fawzy Ramah St.Off Shehab St.Mohandessin, Giza, Egypt 
Postal Code:12411 Cairo Egypt

Mob: +2010-2833868
Website: www.act-eg.com
E-mail: aelnagar at act-eg.com

________________________________

From: cisco-voip-bounces at puck.nether.net on behalf of Paul Choi
Sent: Tue 20-Mar-07 5:02 AM
To: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] MOH problems



When we disable the services associated with MOH, when
we make an external call with IP Communicator, and
place myself on hold.  It hangs up on the call.  So
it's not dead air, it's when you press HOLD on the IP
phone, it drops the call.

So disabling those services does not seem to fix our
MOH problems.

You're saying that if we place our media inside of a
media group with no audio assigned to it, we'll be
able to prevent the default MOH file from streaming to
phones?

Paul

--- Kent <nws at fredf.org> wrote:

> by default any media that is not assigned to a group
> is assigned to all
> devices.    Create a resource group/list put in the
> moh devices. 
>
> but I just re-read your message....  you can always
> deactivate the
> services associated with moh.
>
> Paul Choi wrote:
> > We have a CCM 4.1(3)sr4d cluster that we have no
> media
> > resource groups set, no MOH servers set, yet we
> have
> > MOH playing when users are put on hold throughout
> the
> > cluster! How do we configure the CCM cluster to
> only
> > play the three beeps instead?
> >
> > Perplexed...
> > Paul
> >
> >
> > 
> >
>
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