[cisco-voip] Monitoring IPCC Express / Enterprise components

[Johnny Crothers]

Yeah, the services are fine (monitoring them at the moment), its just
when they change to a partial etc, windows services don't show a partial
service.

 

________________________________

From: Jonathan Charles [mailto:jonvoip at gmail.com] 
Sent: 21 March 2007 16:37
To: Johnny Crothers
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Monitoring IPCC Express / Enterprise
components

 

Either set up Syslog or SNMP and you will be told when the services
die...



Jonathan

On 3/21/07, Johnny Crothers < Johnny.Crothers at vanco.co.uk
<mailto:Johnny.Crothers at vanco.co.uk> > wrote:

I meant from a monitoring platform, instead of checking things on a
daily/weekly basis I would like to set this up so if we do get a
failure, its alerted rather than having to find out manually if you get
my gist?

 

 

________________________________

From: Jonathan Charles [mailto:jonvoip at gmail.com] 
Sent: 21 March 2007 16:27
To: Johnny Crothers
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Monitoring IPCC Express / Enterprise
components

 

Which version of Express?

It is pretty simple, left menu, control center ... see what the status
is...



Jonathan

On 3/21/07, Johnny Crothers <Johnny.Crothers at vanco.co.uk> wrote:

I've been asked to investigate how to monitor the engine status of IPCC
Express and Enterprise.

 

Is there somewhere where I can find out if a service is in
"partial_service or "out_of_service" etc other than having to monitor
the log files to see if it fails? Is the status stored in a CRS DB
table? Anyone have any details on this?

 

We are currently using Prognosis to monitor VoIP implementations
although it seems to be lacking in the ability to monitor IPCC. Any
suggestions?

 

Thanks for the help!

 



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