[cisco-voip] 7941s become unresponsive load 7.0(3.0S)

Jason Aarons (US) jason.aarons at us.didata.com
Wed Mar 21 12:17:28 EST 2007


More details on these phones that become un-responsive. I'm not used to looking at debug display on third-generation phones, I don't know what all these messages mean, some I clearly recognize, tohers like failback, do that mean the phone switched subscribers? -jason
 
Local LAN
 CCM 4.1(3)SR4b
CP-7941G-GE (126 of them)
Version 7.0(3.0S)
 
Debug Display from http://phoneip/
9:33:21a 22: Name=SEP0019551FED7C Load= 7.0(3.0S) Last=Reset-Reset	
	9:39:58a 22: Name=SEP0019551FED7C Load= 7.0(3.0S) Last=Reset-Reset	
	10:41:09a 22: Name=SEP0019551FED7C Load= 7.0(3.0S) Last=Reset-Reset	
	4:21:06p 7: Name=SEP0019551FED7C Load= 7.0(3.0S) TFTP Timeout	
	4:21:06p 25: Name=SEP0019551FED7C Load= 7.0(3.0S) Last=Initialized	
	4:21:06p 7: Name=SEP0019551FED7C Load= 7.0(3.0S) TFTP Timeout: CTFFile.tlv	
	4:21:06p 7: Name=SEP0019551FED7C Load= 7.0(3.0S) TFTP Timeout	
	4:21:06p 25: Name=SEP0019551FED7C Load= 7.0(3.0S) Last=Initialized	
	7:53:41p 18: Name=SEP0019551FED7C Load= 7.0(3.0S) Last=Failback	
	8:07:29p 18: Name=SEP0019551FED7C Load= 7.0(3.0S) Last=Failback	
	3:12:05p 25: Name=SEP0019551FED7C Load= 7.0(3.0S) Last=Initialized
 
Here is debug display from another different CP-7961
	3:12:08p 25: Name=SEP0018B9EAD754 Load= 7.0(3.0S) Last=Initialized	
	8:54:23p 14: Name=SEP0018B9EAD754 Load= 7.0(3.0S) Last=CM-closed-TCP	
	8:57:06p 14: Name=SEP0018B9EAD754 Load= 7.0(3.0S) Last=CM-closed-TCP	
	8:59:36p 18: Name=SEP0018B9EAD754 Load= 7.0(3.0S) Last=Failback	
	3:13:33p 25: Name=SEP0018B9EAD754 Load= 7.0(3.0S) Last=Initialized	
	9:10:08p 14: Name=SEP0018B9EAD754 Load= 7.0(3.0S) Last=CM-closed-TCP	
	9:12:21p 18: Name=SEP0018B9EAD754 Load= 7.0(3.0S) Last=Failback	
	9:14:14p 18: Name=SEP0018B9EAD754 Load= 7.0(3.0S) Last=Failback	
	3:12:08p 25: Name=SEP0018B9EAD754 Load= 7.0(3.0S) Last=Initialized	
	9:07:53p 14: Name=SEP0018B9EAD754 Load= 7.0(3.0S) Last=CM-closed-TCP	
	5:43:47a 20: Name=SEP0018B9EAD754 Load= 7.0(3.0S) Last=Phone-Keypad	
 
From: Jonathan Charles [mailto:jonvoip at gmail.com] 
Sent: Wednesday, March 21, 2007 1:26 AM
To: Jason Aarons (US)
Cc: Cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] 7960s become unresponsive
 
What version of code?

If you have a bunch of phones doing stupid stuff, I would get a new devpack on there... just first step in troubleshooting this kind of thing...

If it's one phone, then it is could be a combination of firmware or broken-phone syndrome. 



Jonathan
On 3/20/07, jason.aarons at us.didata.com < jason.aarons at us.didata.com <mailto:jason.aarons at us.didata.com> > wrote:
What are some reasons for no dialtone on handset or spakerphone until you reboot phone....load issue ? 

Jason via Treo 700p

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