[cisco-voip] CM5 hardware requirements

Jonathan Charles jonvoip at gmail.com
Wed Mar 21 17:58:08 EST 2007


Yes, but it also means that basic troubleshooting info is hidden from
customers...


Jonathan

On 3/21/07, Matt Slaga (US) <Matt.Slaga at us.didata.com> wrote:
>
> It's probably because Cisco has always required these systems to be
> installed by partners.  Hence the focus of technical documentation
> directed at partners.
>
> My 2 cents..
>
>
> Matt
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ryan Ratliff
> Sent: Wednesday, March 21, 2007 1:55 PM
> To: Robert Kulagowski
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] CM5 hardware requirements
>
> Your guess is as good as mine.  That's a trick I learned back in 2000
> when I started at Cisco.  How it got that way was waaay before my time.
>
> -Ryan
>
> On Mar 21, 2007, at 1:45 PM, Robert Kulagowski wrote:
>
> Ryan Ratliff wrote:
> > Change partner to customer and the link usually works.
>
> Yep, which is what I did.  Should that be in the wiki?  :)
>
> Actually, I don't understand why generic docs like that even _have_ a
> partner version and a customer version; the issue is that the release
> notes for 5.1(1b) point you at a partner URL for the hardware
> requirements rather than a customer URL.
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