[cisco-voip] CM5 hardware requirements

[Jean-Victor.Brun at ins.com]

Gurus of the VoIP World,
I have a cust who want to do a small survey at the end of everycall.  Two to three questions, yes or no and form 1 to 5 answers.  Anyone has any docs or suggestions?  Thanks!
 
 

________________________________

From: cisco-voip-bounces at puck.nether.net on behalf of Jonathan Charles
Sent: Wed 3/21/2007 4:58 PM
To: Matt Slaga (US)
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CM5 hardware requirements


Yes, but it also means that basic troubleshooting info is hidden from customers...


Jonathan


On 3/21/07, Matt Slaga (US) < Matt.Slaga at us.didata.com <mailto:Matt.Slaga at us.didata.com> > wrote: 

	It's probably because Cisco has always required these systems to be 
	installed by partners.  Hence the focus of technical documentation
	directed at partners.
	
	My 2 cents..
	
	
	Matt
	
	-----Original Message-----
	From: cisco-voip-bounces at puck.nether.net
	[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ryan Ratliff
	Sent: Wednesday, March 21, 2007 1:55 PM
	To: Robert Kulagowski 
	Cc: cisco-voip at puck.nether.net
	Subject: Re: [cisco-voip] CM5 hardware requirements
	
	Your guess is as good as mine.  That's a trick I learned back in 2000
	when I started at Cisco.  How it got that way was waaay before my time.
	
	-Ryan
	
	On Mar 21, 2007, at 1:45 PM, Robert Kulagowski wrote:
	
	Ryan Ratliff wrote:
	> Change partner to customer and the link usually works. 
	
	Yep, which is what I did.  Should that be in the wiki?  :)
	
	Actually, I don't understand why generic docs like that even _have_ a
	partner version and a customer version; the issue is that the release
	notes for 5.1(1b) point you at a partner URL for the hardware
	requirements rather than a customer URL.
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