[cisco-voip] MOH problems

[Ahmed Elnagar]

Hello paul;
 
I have just passed by this information and I donot know maybe it could help
 
Tone on Hold Timer 
This parameter specifies the number of seconds between every two hold tones that are played when a call is put on hold. For non-MGCP-based devices, if this value is 0, the held device will play the hold tone only one time when t e caller is put on hold; if the value is 200000, no hold tone plays; otherwise, the held device will play the hold tone every so many seconds (specified by this value) repeatedly. If the specified value is less than 5 seconds, the device will raise it to 5 seconds. For MGCP-based devices, the hold tone is disabled if this value is 0 or 200000; any other value will enable the hold tone on MGCP-based devices when the caller is put on hold.
 
Thanks and Best Regards

Ahmed A. Elnagar
Network Field Engineer
 
Advanced Computer Technology (ACT)
16 Fawzy Ramah St.Off Shehab St.Mohandessin, Giza, Egypt 
Postal Code:12411 Cairo Egypt

Mob: +2010-2833868
Website: www.act-eg.com
E-mail: aelnagar at act-eg.com

________________________________

From: cisco-voip-bounces at puck.nether.net on behalf of Kent
Sent: Wed 21-Mar-07 1:35 AM
To: Paul Choi
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] MOH problems



would need to see logs then, something is telling the phone/gateway to
go someplace and start streaming.

Did this have moh setup at one time, if so,   Have you done a Reset at
the server level to insure all tftp files got updated?

Paul Choi wrote:
> We already have this set on the cluster. :(
>
> Paul
> --- Ahmed Elnagar <aelnagar at ACT-EG.COM> wrote:
>
>  
>> Dear Paul;
>> 
>> just go to the device pool in which the phones are
>> placed and from User Hold MOH Audio Source choose
>> none and you will get the tone on hold not music on
>> hold function.
>> 
>> BTW ensure that this option is not selected on the
>> phone, I mean ensure that it is set to none also on
>> the phone.
>> 
>> Thanks and Best Regards
>>
>> Ahmed A. Elnagar
>>    
>
>
>
> 
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