[cisco-voip] SmartNet or Not

[Ed Leatherman]

Hi Todd,

We do not carry smartnet on phones. out of several thousand, we've had maybe
3 go bad - I am thinking about sending them off to a repair outfit to see if
its worth it. We do cover everything else on the voice side with smartnet.

I'm not 100% sure how our network ops folks cover stuff, I know they do not
cover all of their catalyst access layer switches but instead just use the
warranty for a replacement if one goes bad. they have spares of everything
they use so they can replace something immediately while Cisco sends a new
switch. I think they do cover switches that are running enhanced IOS code.

On 5/7/07, Todd Franklin <toddnh65 at gmail.com> wrote:
>
> Hey everyone!
>
> I just got one of those weird "third party" mailings that it was time to
> renew my SmartNet.  Sort of like those ones you get about renewing your
> domain for $75 when you can do it anywhere else for $15.
>
> Anyway, it got me to thinking. Do you carry SmartNet on EVERYTHING??
> Phones?  All switches?   I am just curious, trying to get an idea as I look
> at my smartnet renewal costs!!!!
>
> Todd
>
>
-- 
Ed Leatherman
Senior Voice Engineer
West Virginia University
Telecommunications and Network Operations
-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20070507/0c7fb2bf/attachment.html