[cisco-voip] cisco emergency responder - missing phone(s)

[Ed Leatherman]

No luck with the MSDE service pack (well, it is installed, just didnt seem
to fix it). Anyone know what OID is used by CER to poll the switch?

On 5/4/07, Ed Leatherman <ealeatherman at gmail.com> wrote:
>
> Same model, firmware, and port configs. going to try the MSDE service pack
> this weekend and a general reboot this weekend and see if it helps.
>
> On 5/3/07, Candace Holman <holman at post.harvard.edu> wrote:
>
> > Ed,
> >
> > You've probably already checked, but is there a different phone model or
> > firmware for the misbehaving devices?  How do the switchport configurations
> > compare?  Same vlan, same acl?
> >
> > Candace
> >
> >
> > > From: "Ed Leatherman" <ealeatherman at gmail.com>
> > > To: ciscovoip < cisco-voip at puck.nether.net>
> > > Date: Thu, 3 May 2007 14:19:02 -0400
> > > Subject: [cisco-voip] cisco emergency responder - missing phone(s)
> > > Curious if anyone has seen this before....
> > >
> > > We have CER v1.3 paired up with our callmanager cluster. Probably 100
> > > or so switches setup on it, 99.9% of the time everything works peachy.
> > > There are however a handful of phones that for some reason do not get
> > > discovered on their respective switches. The phone is listed in CER as
> > > unlocated, so I know it is getting the phone info from callmanager, but the
> > > switchport that we know it is plugged into on the switch in CER shows no
> > > phone. however there are many other phones on the switch that are
> > > discovered, i'm not sure what the difference is. The phone can talk CDP with
> > > the switch, I can see the CDP info on the phone's webpage, with the correct
> > > interface etc.
> > >
> > > I've tried forcing the locate switch-ports process on that switch, but
> > > its not coming back with any different information, and I see no SNMP errors
> > > about that switch in the app log.
> > >
> > > any ideas?
> > >
> > > --
> > > Ed Leatherman
> > > Senior Voice Engineer
> > > West Virginia University
> > > Telecommunications and Network Operations
> > >
> > >
> >
> > _______________________________________________
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> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
> >
>
>
> --
> Ed Leatherman
> Senior Voice Engineer
> West Virginia University
> Telecommunications and Network Operations
>



-- 
Ed Leatherman
Senior Voice Engineer
West Virginia University
Telecommunications and Network Operations
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