[cisco-voip] cisco emergency responder - missing phone(s)

[Ed Leatherman]

Same model, firmware, and port configs. going to try the MSDE service pack
this weekend and a general reboot this weekend and see if it helps.

On 5/3/07, Candace Holman <holman at post.harvard.edu> wrote:
>
> Ed,
>
> You've probably already checked, but is there a different phone model or
> firmware for the misbehaving devices?  How do the switchport configurations
> compare?  Same vlan, same acl?
>
> Candace
>
>
> > From: "Ed Leatherman" <ealeatherman at gmail.com>
> > To: ciscovoip <cisco-voip at puck.nether.net>
> > Date: Thu, 3 May 2007 14:19:02 -0400
> > Subject: [cisco-voip] cisco emergency responder - missing phone(s)
> > Curious if anyone has seen this before....
> >
> > We have CER v1.3 paired up with our callmanager cluster. Probably 100 or
> > so switches setup on it, 99.9% of the time everything works peachy.
> > There are however a handful of phones that for some reason do not get
> > discovered on their respective switches. The phone is listed in CER as
> > unlocated, so I know it is getting the phone info from callmanager, but the
> > switchport that we know it is plugged into on the switch in CER shows no
> > phone. however there are many other phones on the switch that are
> > discovered, i'm not sure what the difference is. The phone can talk CDP with
> > the switch, I can see the CDP info on the phone's webpage, with the correct
> > interface etc.
> >
> > I've tried forcing the locate switch-ports process on that switch, but
> > its not coming back with any different information, and I see no SNMP errors
> > about that switch in the app log.
> >
> > any ideas?
> >
> > --
> > Ed Leatherman
> > Senior Voice Engineer
> > West Virginia University
> > Telecommunications and Network Operations
> >
> >
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>


-- 
Ed Leatherman
Senior Voice Engineer
West Virginia University
Telecommunications and Network Operations
-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20070504/1c65420a/attachment.html