[cisco-voip] IP-IVR JTAPI setup...

[Ryan Ratliff]

Either A) you've never bounced IIS since enabling MLA on the  
subscribers... or B) you haven't installed MLA on your subscribers  
(older CM versions only)... or C) somehow the ccmadministrator  
password has gotten out of synch on your subs (adminutility should be  
able to test this).


-Ryan

On May 8, 2007, at 1:16 PM, Jason Aarons ((US)) wrote:



In the “JTAPI Provider” section of the IP-IVR configuration, we  
normally enter the CallManager machines that will be handling the  
JTAPI duties.  When you enter one or more entries, you get a pop-up  
that asks for the CallManager Administration credentials.  This works  
fine when I use the Publisher, but it fails with any Subscriber (we  
have 4 other subscribers).  And sure enough, if I try to log into  
CallManager Administration on either of the Subscriber machines with  
the same “ccmadministrator” account and password, it does not work.







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