[cisco-voip] IP-IVR JTAPI setup...

[Chris Beck - CEC]

I am taking a bit of a guess here, but it sounds like the dcdirectory replication is broken between callmanagers.  
 
depending on the size of the ldap directory store, there is a script file called reconfig_cluster on the server that will rebuild replication.  Make sure there are no special characters in the dcdirectory password specified during rebuild.
 
I found a good document on CCO about how to fix this.  I will see if I can find it agian.
 
-Chris

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From: Jason Aarons (US) [mailto:jason.aarons at us.didata.com]
Sent: Tue 5/8/2007 12:16 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] IP-IVR JTAPI setup...



 

In the "JTAPI Provider" section of the IP-IVR configuration, we normally enter the CallManager machines that will be handling the JTAPI duties.  When you enter one or more entries, you get a pop-up that asks for the CallManager Administration credentials.  This works fine when I use the Publisher, but it fails with any Subscriber (we have 4 other subscribers).  And sure enough, if I try to log into CallManager Administration on either of the Subscriber machines with the same "ccmadministrator" account and password, it does not work.

 

 

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