[cisco-voip] IP-IVR JTAPI setup...

[Jason Aarons (US)]

AD integrated, we can login to subs CCMAdmin using AD accounts that were
setup in CCMAdmin\MLA, just can't use ccmadministrator on subs -jason

-----Original Message-----
From: Chris Beck - CEC [mailto:CBeck at careered.com] 
Sent: Tuesday, May 08, 2007 9:40 PM
To: Jason Aarons (US); cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] IP-IVR JTAPI setup...

I am taking a bit of a guess here, but it sounds like the dcdirectory
replication is broken between callmanagers.  
 
depending on the size of the ldap directory store, there is a script
file called reconfig_cluster on the server that will rebuild
replication.  Make sure there are no special characters in the
dcdirectory password specified during rebuild.
 
I found a good document on CCO about how to fix this.  I will see if I
can find it agian.
 
-Chris

________________________________

From: Jason Aarons (US) [mailto:jason.aarons at us.didata.com]
Sent: Tue 5/8/2007 12:16 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] IP-IVR JTAPI setup...



 

In the "JTAPI Provider" section of the IP-IVR configuration, we normally
enter the CallManager machines that will be handling the JTAPI duties.
When you enter one or more entries, you get a pop-up that asks for the
CallManager Administration credentials.  This works fine when I use the
Publisher, but it fails with any Subscriber (we have 4 other
subscribers).  And sure enough, if I try to log into CallManager
Administration on either of the Subscriber machines with the same
"ccmadministrator" account and password, it does not work.

 

 

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