[cisco-voip] IP-IVR JTAPI setup...

[Ryan Ratliff]

What version of CM? 


-Ryan 
-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jason Aarons (US)
Sent: Tuesday, May 08, 2007 10:14 PM
To: Chris Beck - CEC; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] IP-IVR JTAPI setup...

AD integrated, we can login to subs CCMAdmin using AD accounts that were
setup in CCMAdmin\MLA, just can't use ccmadministrator on subs -jason

-----Original Message-----
From: Chris Beck - CEC [mailto:CBeck at careered.com]
Sent: Tuesday, May 08, 2007 9:40 PM
To: Jason Aarons (US); cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] IP-IVR JTAPI setup...

I am taking a bit of a guess here, but it sounds like the dcdirectory
replication is broken between callmanagers.  
 
depending on the size of the ldap directory store, there is a script file
called reconfig_cluster on the server that will rebuild replication.  Make
sure there are no special characters in the dcdirectory password specified
during rebuild.
 
I found a good document on CCO about how to fix this.  I will see if I can
find it agian.
 
-Chris

________________________________

From: Jason Aarons (US) [mailto:jason.aarons at us.didata.com]
Sent: Tue 5/8/2007 12:16 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] IP-IVR JTAPI setup...



 

In the "JTAPI Provider" section of the IP-IVR configuration, we normally
enter the CallManager machines that will be handling the JTAPI duties.
When you enter one or more entries, you get a pop-up that asks for the
CallManager Administration credentials.  This works fine when I use the
Publisher, but it fails with any Subscriber (we have 4 other subscribers).
And sure enough, if I try to log into CallManager Administration on either
of the Subscriber machines with the same "ccmadministrator" account and
password, it does not work.

 

 

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