[cisco-voip] unable to fwd Voice messages to other subscribers

[Pat Hayes]

Sounds like your send-as permissions are mis-configured. If you've 
applied the exchange DST patches, Exchange requires you to have full 
mailbox access AND send-as permissions to do a send-as (which is what 
Unity tries to do when you forward a message). Prior to that, you could 
have either/or and it would work. Verify whether or not your 
UnityMsgStoreSvc account has send-as permissions for the AD account of 
the user sending the message. If it doesn't, re-run latest permissions 
wizard for your version of Unity:

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_field_notice09186a0080704437.shtml

-Pat

James Grace wrote:
> ?
> for some reason ip phone users are not able to fwd voice messages to other subscriber on the unity system.  when we go thru the steps we get a " unable to fwd message because the server is unavailable"   now the funny thing is that I can fwd message remotely with my softphone just fine over the vpn. and the receiver of that message can play it with no problem. have anyone seen this before
>  
> James Grace 
>  
> Systems Engineer
> Adcap Network Systems, Inc.
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