[cisco-voip] 5.1 Phone Upgrade Issue

[Fred Nielsen]

Have you thought about codecs?  Is the new 7970 firmware attempting to use
G.722 but the gateway isn't supporting it perhaps?  Since your calls work
out your remote gateway, I'm assuming that you are using G.729 across the
WAN... try looking into the within region default codec.

On 5/16/07, Nick Kassel <Nick.Kassel at charles-stanley.co.uk> wrote:
>
>  Can anyone help with this, the phones are 7970 and the previous firmware
> that worked fine is SCCP70.8-0-3S
>
>
>
> Why would I be able to dial out with one firmware and not another this
> doesn't make sense.
>
>
>
>
>
>
>  ------------------------------
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Nick Kassel
> *Sent:* 16 May 2007 14:44
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] 5.1 Phone Upgrade Issue
> *Importance:* High
>
>
>
> I have a very strange issue with one of our remote sites, I have upgraded
> some phones to SCCP70.8-2-1S and now they are unable to dial out through
> there local H323 gateway, the number will ring twice and then the call cuts
> out and it says Busy on the phone, any phones that have not been upgraded
> can still dial out fine.
>
>
>
> Now if I change the order of the Gateways in the Route group so that they
> dial out of the back up gateway at our main site all phones can dial out
> fine, I have also upgraded a number of other remote sites with the same
> firmware and they are also fine.
>
>
>
> Can anyone advise what might cause this issue, as I can't understand why
> this would happen especially just at one site.
>
>
>
>
>
>
>
>
>
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