[cisco-voip] Unity question

Justin Steinberg jsteinberg at gmail.com
Thu May 24 18:09:04 EDT 2007


Setup a CTI Route point for each DN and set the internal caller ID for
this route point to "Mr. Smith's office". Set the call forward all to
your CSQ and they should see "Forward for Mr. Smith's office" on their
phone.

On 5/24/07, Jerri Robbins <jrobbins at mercurypay.com> wrote:
>
>
>
>
> I need to set up some DNs to transfer to a CSQ and show which number was
> dialed so the Support staff who answers the calls can answer appropriately –
> i.e. "Mr. Smith's office" depending on which number was called.  Is it
> possible to set up a call handler in Unity to do this?
>
>
>
> Jerri
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