[cisco-voip] Hunt Groups and DND

[Nick Griffin]

I have a 5.1 install coming up in the near future. On the customers existing
system they currently use sequential hunt groups in combination with DND.
Their goal is to route customer calls to reps ASAP, the do not disturb
feature keeps the customers wait short by not routing the call to the hunt
group member while that member is in DND mode. Does anyone know of a similar
solution that could be accomplish on CCM5.1? I'm thinking Extension Mobility
with 1 button login, but that seems to take to long with the reset. They
essentially need to be able to "log out" of a hunt group. Looking for any
suggestions.

Regards,

Nick Griffin
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