[cisco-voip] Error message while installing CCM 4.0 Subscriber

[PRASHANT K]

Hi all, 

 

This is the actual error message im getting while installing the subscriber:
"THE INSTALLATION FAILED TO VERIFY THE CISCO CALLMANAGER VERSION THAT RUNS
ON THE PUBLISHER DATABASE SERVER. CANCEL THE INSTALLTION, AND REVIEW THE LOG
FILE AT C:\PROGRAM FILES\COMMON FILES\CISCO\LOGS\CCMUINST.LOG " 

 

05/31/2007 16:23:03.140 MSIApi.cpp MSICheckPubVersion          Function
Started 

05/31/2007 16:23:03.156 MSIApi.cpp MSICheckPubVersion          Successful in
setting property: PubVersionMatch to false 

05/31/2007 16:23:03.156 MSIApi.cpp MSICheckPubVersion          Successful in
getting property: PUBSVRNAME value: CCM1 

05/31/2007 16:23:03.156 MSIApi.cpp MSICheckPubVersion          Successful in
getting property: BUILDVERSION value: 4.0(1) 

05/31/2007 16:23:03.218 MSIApi.cpp MSICheckPubVersion          Error failed
to get registry key: SOFTWARE\Cisco Systems, Inc.\CallManager value: Build 

05/31/2007 16:23:03.218 MSIApi.cpp MSICheckPubVersion          Error code :
1603 

05/31/2007 16:23:03.218 MSIApi.cpp MSICheckPubVersion          Message
displayed to user: The installation failed to verify the Cisco CallManager
version that runs on the publisher database server.  Cancel the
installation, and review the log file at C:\Program Files\Common
Files\Cisco\Logs\CCMUIInst.log

 

The Publisher is working fine. I checked the logs, registry, but im unable
to solve this.

 

Thanks and Regards,

Prashant

-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20070531/c64803ed/attachment-0001.html