[cisco-voip] Error message while installing CCM 4.0 Subscriber

[Jonathan Charles]

Is the subscriber running the same version as the publisher?



Jonathan

On 5/31/07, PRASHANT K <prashant.k at tvisha.com> wrote:
>
>
>
>
> Hi all,
>
>
>
> This is the actual error message im getting while installing the subscriber:
> "THE INSTALLATION FAILED TO VERIFY THE CISCO CALLMANAGER VERSION THAT RUNS
> ON THE PUBLISHER DATABASE SERVER. CANCEL THE INSTALLTION, AND REVIEW THE LOG
> FILE AT C:\PROGRAM FILES\COMMON FILES\CISCO\LOGS\CCMUINST.LOG "
>
>
>
> 05/31/2007 16:23:03.140 MSIApi.cpp MSICheckPubVersion          Function
> Started
>
> 05/31/2007 16:23:03.156 MSIApi.cpp MSICheckPubVersion          Successful in
> setting property: PubVersionMatch to false
>
> 05/31/2007 16:23:03.156 MSIApi.cpp MSICheckPubVersion          Successful in
> getting property: PUBSVRNAME value: CCM1
>
> 05/31/2007 16:23:03.156 MSIApi.cpp MSICheckPubVersion          Successful in
> getting property: BUILDVERSION value: 4.0(1)
>
> 05/31/2007 16:23:03.218 MSIApi.cpp MSICheckPubVersion          Error failed
> to get registry key: SOFTWARE\Cisco Systems, Inc.\CallManager value: Build
>
> 05/31/2007 16:23:03.218 MSIApi.cpp MSICheckPubVersion          Error code :
> 1603
>
> 05/31/2007 16:23:03.218 MSIApi.cpp MSICheckPubVersion          Message
> displayed to user: The installation failed to verify the Cisco CallManager
> version that runs on the publisher database server.  Cancel the
> installation, and review the log file at C:\Program Files\Common
> Files\Cisco\Logs\CCMUIInst.log
>
>
>
> The Publisher is working fine. I checked the logs, registry, but im unable
> to solve this…
>
>
>
> Thanks and Regards,
>
> Prashant
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>