[cisco-voip] Unity Express AA

[Manoj Kalpage]

Jonathan,
Thank you for the reply.. How can I tell CME to reach to AA only for
off hours. Does this part need to be done on CME?



On 11/6/07, Jonathan Charles <jonvoip at gmail.com> wrote:
> Yes, easily.
>
> Download and install the CUE Editor from Cisco... load the AA script
> and modify it... it is pretty basic, no ACD or anything...
>
> But you can easily do Time of Day routing and menus...
>
>
> Jonathan
>
> On 11/5/07, Manoj Kalpage <manoj.kalpage at gmail.com> wrote:
> > Hi All,
> > One of our client need Unity AA activate only for off hours and
> > holidays. Normal business hours it just ring general number and off
> > hours hit to AA and greet as bellow.
> >
> > " You have reached ....... company if you know your parties extension,
> > you may dial it any time.
> > To access the company directory press "1"
> > To obtain fax information press "9"
> > To be transferred to an operator press "0" or leave message in the
> > general mail box"
> >
> > is this possible with UE? I would greatly appreciate any information
> > how to configure this.
> >
> > Thanks,
> > MK
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> >
>