[cisco-voip] Unity Express AA

[Jonathan Charles]

Just route all calls to the AA and let the CUE do the TOD routing (if
it is 'in hours' then send it back to the CME).


J

On 11/5/07, Manoj Kalpage <manoj.kalpage at gmail.com> wrote:
> Jonathan,
> Thank you for the reply.. How can I tell CME to reach to AA only for
> off hours. Does this part need to be done on CME?
>
>
>
> On 11/6/07, Jonathan Charles <jonvoip at gmail.com> wrote:
> > Yes, easily.
> >
> > Download and install the CUE Editor from Cisco... load the AA script
> > and modify it... it is pretty basic, no ACD or anything...
> >
> > But you can easily do Time of Day routing and menus...
> >
> >
> > Jonathan
> >
> > On 11/5/07, Manoj Kalpage <manoj.kalpage at gmail.com> wrote:
> > > Hi All,
> > > One of our client need Unity AA activate only for off hours and
> > > holidays. Normal business hours it just ring general number and off
> > > hours hit to AA and greet as bellow.
> > >
> > > " You have reached ....... company if you know your parties extension,
> > > you may dial it any time.
> > > To access the company directory press "1"
> > > To obtain fax information press "9"
> > > To be transferred to an operator press "0" or leave message in the
> > > general mail box"
> > >
> > > is this possible with UE? I would greatly appreciate any information
> > > how to configure this.
> > >
> > > Thanks,
> > > MK
> > > _______________________________________________
> > > cisco-voip mailing list
> > > cisco-voip at puck.nether.net
> > > https://puck.nether.net/mailman/listinfo/cisco-voip
> > >
> >
>