[cisco-voip] Unity Call Handlers

Johnson, Ken kenjohnson at letu.edu
Tue Nov 6 09:28:02 EST 2007


That's odd - you only get the word "Sorry" and then immediately the
greting? That almost sounds like your greeting is recorded in the Call
handelr name readback since the only time I know that Unity says "Sorry"
and then fills in a wave file is when it says "Sorry, [Owner's recorded
name] is not available or does not answer."  No chance those greetings
are in the wrong slot is there? 

Ken Johnson
   Mgr. Network Services,
   Information Technology
   LeTourneau University
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-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Scott Voll
Sent: Monday, November 05, 2007 3:42 PM
To: cisco voip list
Subject: [cisco-voip] Unity Call Handlers

OK--

I have setup a bunch of Call handlers:

          CH1
          /    \
      CH2    CH3
      /    \
   CH4   CH5

I have a RP to send calls straight to the CH1

I record a greeting on both CH1 and CH2 and I get "Sorry" plus my
greeting.  how do I get rid of the "Sorry" ?  what I'm I doing wrong.

I normally do this stuff with IPCCx but I'm trying to get this one
over to CHs as I what my techs to manage it.

Thanks

Scott
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