[cisco-voip] Unity Call Handlers
Steve G
smgustafson at gmail.com
Tue Nov 6 11:28:01 EST 2007
Scott,
Make sure your greeting is recorded in the "greetings" section of the
CH and not the opening page of the CH where you would record the recorded
name.
On 11/6/07, Johnson, Ken <kenjohnson at letu.edu> wrote:
>
> That's odd - you only get the word "Sorry" and then immediately the
> greting? That almost sounds like your greeting is recorded in the Call
> handelr name readback since the only time I know that Unity says "Sorry"
> and then fills in a wave file is when it says "Sorry, [Owner's recorded
> name] is not available or does not answer." No chance those greetings
> are in the wrong slot is there?
>
> Ken Johnson
> Mgr. Network Services,
> Information Technology
> LeTourneau University
> _________________________________
> CIPTUG
> http://www.ciptug.org
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Scott Voll
> Sent: Monday, November 05, 2007 3:42 PM
> To: cisco voip list
> Subject: [cisco-voip] Unity Call Handlers
>
> OK--
>
> I have setup a bunch of Call handlers:
>
> CH1
> / \
> CH2 CH3
> / \
> CH4 CH5
>
> I have a RP to send calls straight to the CH1
>
> I record a greeting on both CH1 and CH2 and I get "Sorry" plus my
> greeting. how do I get rid of the "Sorry" ? what I'm I doing wrong.
>
> I normally do this stuff with IPCCx but I'm trying to get this one
> over to CHs as I what my techs to manage it.
>
> Thanks
>
> Scott
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