[cisco-voip] Solutions for the Hearing Impaired

[Micah Bennett]

We are looking for information regarding the TTY functions.  Our call
center needs the ability to communicate with users of TTY machines that
may need to call in for our services.  

Micah Bennett
Telecommunications Admin
Automated License Systems
3055 Lebanon Rd, Ste 2301
Nashville, TN  37214
Extension: 2357
Office: 615-263-4066
Mobile: 615-207-0318
Email: micah.bennett at als-xtn.com
Website: www.als-xtn.com
 

-----Original Message-----
From: Scott Voll [mailto:svoll.voip at gmail.com] 
Sent: Monday, November 05, 2007 11:33 AM
To: Micah Bennett
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Solutions for the Hearing Impaired

hearing impaired or Deaf?

we have 7970 with a 1/8 jack to hearing aid cord and that has worked
well for our Hard of hearing persons.  but as for Deaf I remember a
TTY app but have no experience with that.

Scott

On Nov 5, 2007 8:33 AM, Micah Bennett <mbennett at als-xtn.com> wrote:
>
>
> Hello All
>
> Anyone have any experience or advice on call center solutions for the
> hearing impaired.  We are using Cisco Call manager and IPCC Express
premium.
> Looking for cost effective solution that can integrate with our new
system.
>
> Micah Bennett
>
> Telecommunications Admin
>
> Automated License Systems
>
> 3055 Lebanon Rd, Ste 2301
>
> Nashville, TN  37214
>
> Extension: 2357
>
> Office: 615-263-4066
>
> Mobile: 615-207-0318
>
> Email: micah.bennett at als-xtn.com
>
> Website: www.als-xtn.com
>
>
>
>
>
>
>
>
>
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