[cisco-voip] Unity Call Handlers

[Johnson, Ken]

Hm - so now when you call the call handler you just get silence?

Ken Johnson
   Mgr. Network Services,
   Information Technology
   LeTourneau University
_________________________________
 E-mail: kenjohnson at letu.edu
 Helpdesk: (903) 233-3500
 Phone: (903) 233-3520
 Web: http://www.letu.edu/infotech/

-----Original Message-----
From: Scott Voll [mailto:svoll.voip at gmail.com] 
Sent: Tuesday, November 06, 2007 2:53 PM
To: Steve G
Cc: Johnson, Ken; cisco voip list
Subject: Re: [cisco-voip] Unity Call Handlers

OK. so I removed the (name) wav file and now I get nothing.  changed
the standard greeting and still nothing.

now what?

Scott

On Nov 6, 2007 8:28 AM, Steve G <smgustafson at gmail.com> wrote:
> Scott,
>      Make sure your greeting is recorded in the "greetings" section of
the
> CH and not the opening page of the CH where you would record the
recorded
> name.
>
>
>
> On 11/6/07, Johnson, Ken <kenjohnson at letu.edu> wrote:
> > That's odd - you only get the word "Sorry" and then immediately the
> > greting? That almost sounds like your greeting is recorded in the
Call
> > handelr name readback since the only time I know that Unity says
"Sorry"
> > and then fills in a wave file is when it says "Sorry, [Owner's
recorded
> > name] is not available or does not answer."  No chance those
greetings
> > are in the wrong slot is there?
> >
> > Ken Johnson
> >   Mgr. Network Services,
> >   Information Technology
> >   LeTourneau University
> > _________________________________
> > CIPTUG
> > http://www.ciptug.org
> >
> > -----Original Message-----
> > From: cisco-voip-bounces at puck.nether.net
> > [mailto:cisco-voip-bounces at puck.nether.net ] On Behalf Of Scott Voll
> > Sent: Monday, November 05, 2007 3:42 PM
> > To: cisco voip list
> > Subject: [cisco-voip] Unity Call Handlers
> >
> > OK--
> >
> > I have setup a bunch of Call handlers:
> >
> >          CH1
> >          /    \
> >      CH2    CH3
> >      /    \
> >   CH4   CH5
> >
> > I have a RP to send calls straight to the CH1
> >
> > I record a greeting on both CH1 and CH2 and I get "Sorry" plus my
> > greeting.  how do I get rid of the "Sorry" ?  what I'm I doing
wrong.
> >
> > I normally do this stuff with IPCCx but I'm trying to get this one
> > over to CHs as I what my techs to manage it.
> >
> > Thanks
> >
> > Scott
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
> >
> > --
> >
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
>
>


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