[cisco-voip] Unity Express AA

[senthil natarajan]

Attached script will accomplish "dial-by-extn at any time".

-Senthil

On Nov 7, 2007 11:34 AM, Steve G <smgustafson at gmail.com> wrote:
> Manoj,
>      This would be rather simple to accomplish.  The problem is you dont
> have experience with CUE scripting which is not rather simple if you have no
> experience with it.  Does anyone know of a tutorial that Manoj could see?
>
> Also, to my knowledge you can not "dial your party's extension at any time"
> you must say something like "if you know your party's extension press #"
> which will then take the caller to another prompt saying "Dial your partys
> extension."
>
>
>
> On 11/7/07, Manoj Kalpage <manoj.kalpage at gmail.com> wrote:
> >
> >
> >
> > Hi Jonathan,
> > I could not get it work.. I contacted Cisco TAC but their reply was
> > TAC doe not support for CUE editor and suggest me to use night-bell
> > function. attached is the call flow I would like to configure. Any
> > suggest?
> >
> > Thanks,
> > Manoj
> >
> > On 11/6/07, Jonathan Charles <jonvoip at gmail.com> wrote:
> > > It is pretty straight forward... just drag steps on the left into the
> > > pane on the right...
> > >
> > >
> > > J
> > >
> > > On 11/5/07, Manoj Kalpage <manoj.kalpage at gmail.com> wrote:
> > > > Thank Jonathan, I will try it with CUE editor tomorrow and let you
> know.
> > > >
> > > >
> > > > On 11/6/07, Jonathan Charles <jonvoip at gmail.com> wrote:
> > > > > OK, the PLAR is fine, but it needs to match a dial-peer...
> > > > >
> > > > > You need a SIP dial-peer that points to 2000 and goes to the CUE.
> > > > >
> > > > >
> > > > > J
> > > > >
> > > > > On 11/5/07, Manoj Kalpage < manoj.kalpage at gmail.com> wrote:
> > > > > > I tried it with voice-port as bellow and confirmed it's route to
> VM
> > > > > > but not sure this is the right way
> > > > > >
> > > > > > voice-port 0/0/0
> > > > > > connection plar 2000
> > > > > >
> > > > > > voice-port 0/0/1
> > > > > > connection plar 2000
> > > > > >
> > > > > >
> > > > > > On 11/6/07, Jonathan Charles <jonvoip at gmail.com> wrote:
> > > > > > > Yep.
> > > > > > >
> > > > > > > But you need to set the 2000 as an AA pilot somewhere... and it
> > > > > > > depends a lot on your CUE version.
> > > > > > >
> > > > > > >
> > > > > > > J
> > > > > > >
> > > > > > > On 11/5/07, Manoj Kalpage < manoj.kalpage at gmail.com> wrote:
> > > > > > > > Thanks again and sorry for asking many questions. does this
> work  for
> > > > > > > > route all calls to voicemail ?
> > > > > > > >
> > > > > > > > my VM number is 2000.
> > > > > > > >
> > > > > > > > ephone-dn  1  dual-line
> > > > > > > >  number 2222 secondary 3332222
> > > > > > > >  pickup-group 22
> > > > > > > >  label General
> > > > > > > >  call-forward all 2000
> > > > > > > >  no huntstop
> > > > > > > >
> > > > > > > >
> > > > > > > > On 11/6/07, Jonathan Charles <jonvoip at gmail.com> wrote:
> > > > > > > > > Just route all calls to the AA and let the CUE do the TOD
> routing (if
> > > > > > > > > it is 'in hours' then send it back to the CME).
> > > > > > > > >
> > > > > > > > >
> > > > > > > > > J
> > > > > > > > >
> > > > > > > > > On 11/5/07, Manoj Kalpage <manoj.kalpage at gmail.com> wrote:
> > > > > > > > > > Jonathan,
> > > > > > > > > > Thank you for the reply.. How can I tell CME to reach to
> AA only for
> > > > > > > > > > off hours. Does this part need to be done on CME?
> > > > > > > > > >
> > > > > > > > > >
> > > > > > > > > >
> > > > > > > > > > On 11/6/07, Jonathan Charles <jonvoip at gmail.com> wrote:
> > > > > > > > > > > Yes, easily.
> > > > > > > > > > >
> > > > > > > > > > > Download and install the CUE Editor from Cisco... load
> the AA script
> > > > > > > > > > > and modify it... it is pretty basic, no ACD or
> anything...
> > > > > > > > > > >
> > > > > > > > > > > But you can easily do Time of Day routing and menus...
> > > > > > > > > > >
> > > > > > > > > > >
> > > > > > > > > > > Jonathan
> > > > > > > > > > >
> > > > > > > > > > > On 11/5/07, Manoj Kalpage < manoj.kalpage at gmail.com>
> wrote:
> > > > > > > > > > > > Hi All,
> > > > > > > > > > > > One of our client need Unity AA activate only for off
> hours and
> > > > > > > > > > > > holidays. Normal business hours it just ring general
> number and off
> > > > > > > > > > > > hours hit to AA and greet as bellow.
> > > > > > > > > > > >
> > > > > > > > > > > > " You have reached ....... company if you know your
> parties extension,
> > > > > > > > > > > > you may dial it any time.
> > > > > > > > > > > > To access the company directory press "1"
> > > > > > > > > > > > To obtain fax information press "9"
> > > > > > > > > > > > To be transferred to an operator press "0" or leave
> message in the
> > > > > > > > > > > > general mail box"
> > > > > > > > > > > >
> > > > > > > > > > > > is this possible with UE? I would greatly appreciate
> any information
> > > > > > > > > > > > how to configure this.
> > > > > > > > > > > >
> > > > > > > > > > > > Thanks,
> > > > > > > > > > > > MK
> > > > > > > > > > > > _______________________________________________
> > > > > > > > > > > > cisco-voip mailing list
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> > > > > > > > > > > >
> > > > > > > > > > >
> > > > > > > > > >
> > > > > > > > >
> > > > > > > >
> > > > > > >
> > > > > >
> > > > >
> > > >
> > >
> >
> > _______________________________________________
> >
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> >
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>
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