[cisco-voip] Monitoring of "HLog" Softkey.

[Justin Steinberg]

i dont know about CM 4.2, but on CM6 there is a checkbox on the
phone's device page called 'logged into hunt group".  If this box is
checked, the phone is logged into all line groups.  If this box is
unchecked, the phone is logged out of all line groups.



On 11/13/07, lluong at triad.rr.com <lluong at triad.rr.com> wrote:
> Hi,
>
> We are trying to implement an ACD using hunt pilot, hunt lists, and line groups with Cisco 7940/7960 IP phones.  We are trying to make use of the "HLog" softkey which toggles logging out/in of the huntgroup.
>
> Is there a way to find out the status of this "HLog" softkey (whether the phone is  logged out of the hunt group) on the CallManager ?  Is there a way to activate this "HLog" on the CallManager ?
>
> Our CallManager cluster consisted one Publisher and one Subscriber running CCM 4.2.(3) SR2b.
>
> Any help will be appreciated.
>
> Thanks,
>
> Linh Luong
> Business Control Systems
>
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