[cisco-voip] Monitoring of "HLog" Softkey.

[lluong at triad.rr.com]

Hi,

We are trying to implement an ACD using hunt pilot, hunt lists, and line groups with Cisco 7940/7960 IP phones.  We are trying to make use of the “HLog” softkey which toggles logging out/in of the huntgroup.

Is there a way to find out the status of this “HLog” softkey (whether the phone is  logged out of the hunt group) on the CallManager ?  Is there a way to activate this “HLog” on the CallManager ?

Our CallManager cluster consisted one Publisher and one Subscriber running CCM 4.2.(3) SR2b.

Any help will be appreciated.

Thanks,

Linh Luong
Business Control Systems