[cisco-voip] Unity 4.05 DBwalker EAdmin DirectoryID NULL

[Rasim Duric]

If running the D:\CommServer\ConfigurationSetup\setup.exe / sync doesn't
help, restart the server and open a TAC SR. 

 

Rasim Duric
Network Analyst (CCS)
University of Guelph
Guelph, N1G 2W1, ON
519-824-4120x53146
rduric at uoguelph.ca

From: ecastro05 at gmail.com [mailto:ecastro05 at gmail.com] On Behalf Of
Eduardo Castro
Sent: Wednesday, November 14, 2007 4:53 PM
To: Rasim Duric
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Unity 4.05 DBwalker EAdmin DirectoryID NULL

 

Yes, I can see it in AC

 

Thanks.


 

On 11/14/07, Rasim Duric <rduric at uoguelph.ca> wrote: 

Can you see it in your AD?

 

Rasim Duric
Network Analyst (CCS)
University of Guelph
Guelph, N1G 2W1, ON
519-824-4120x53146
rduric at uoguelph.ca

From: ecastro05 at gmail.com [mailto:ecastro05 at gmail.com] On Behalf Of
Eduardo Castro
Sent: Wednesday, November 14, 2007 4:37 PM 
To: Rasim Duric
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Unity 4.05 DBwalker EAdmin DirectoryID NULL

 

I can't see the eadmin account in the SA, when I do a search in the SA
it finds it but when I click to view this subscriber the SA jumps to a
different user. 

thanks

 



 

On 11/14/07, Rasim Duric <rduric at uoguelph.ca> wrote: 

Assuming you can see your eadmin through SA you could try running this:

D:\CommServer\ConfigurationSetup and run setup.exe / sync

 

The Data Link Explorer Tool will show if the DirectoryID for eadmin is
indeed NULL.

 

You could also use the DC/GC reconnect tool to force connection
(synchronization) to another DC/GC and/or DOHProp Test for
synchronization.

 

I would NOT ignore this error and continue with the upgrade.

 

 

Rasim Duric
Network Analyst (CCS)
University of Guelph
Guelph, N1G 2W1, ON
519-824-4120x53146
rduric at uoguelph.ca

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Eduardo Castro
Sent: Wednesday, November 14, 2007 2:27 PM
To: cisco-voip at puck.nether.net 
Subject: [cisco-voip] Unity 4.05 DBwalker EAdmin DirectoryID NULL

 

When I run DBWalker I get the following error

 

Alias=EAdmin

Display Name=Example Administrator - UNITY1

1575:(error) the DirectoryID for this subscriber is NULL which is
invalid.

This usually means this object has not synchronized with the directory
properly. Please contact TAC for assistance.

 

 

I'm trying to do an upgrade to 5.X, does anybody know how to fix this
error or can this be ignored and continue with the upgrade?

 

Thanks 


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