[cisco-voip] Unity 4.05 DBwalker EAdmin DirectoryID NULL

[Pat Hayes]

Is there a row for EAdmin in the Subscriber table in SQL? If not, 
reimport the user into Unity (may need to run remove subscriber 
properties tool first). Then, you'll need to clean up anything that was 
using the old reference to the account, which is pretty much the same as 
creating a new example admin:

http://www.cisco.com/en/US/partner/products/sw/voicesw/ps2237/products_tech_note09186a00800e25f2.shtml#create

-------- Original Message  --------
From: "Rasim Duric" <rduric at uoguelph.ca>
To: eduardo at alumni.calpoly.edu
Cc: cisco-voip at puck.nether.net
Subject: [cisco-voip] Unity 4.05 DBwalker EAdmin DirectoryID NULL
Date: 11/14/2007 8:31 PM

> If running the D:\CommServer\ConfigurationSetup\setup.exe / sync doesn’t 
> help, restart the server and open a TAC SR.
> 
>  
> 
> Rasim Duric
> Network Analyst (CCS)
> University of Guelph
> Guelph, N1G 2W1, ON
> 519-824-4120x53146
> rduric at uoguelph.ca
> 
> *From:* ecastro05 at gmail.com [mailto:ecastro05 at gmail.com] *On Behalf Of 
> *Eduardo Castro
> *Sent:* Wednesday, November 14, 2007 4:53 PM
> *To:* Rasim Duric
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] Unity 4.05 DBwalker EAdmin DirectoryID NULL
> 
>  
> 
> Yes, I can see it in AC
> 
>  
> 
> Thanks.
> 
> 
>  
> 
> On 11/14/07, *Rasim Duric* <rduric at uoguelph.ca 
> <mailto:rduric at uoguelph.ca>> wrote:
> 
> Can you see it in your AD?
> 
>  
> 
> Rasim Duric
> Network Analyst (CCS)
> University of Guelph
> Guelph, N1G 2W1, ON
> 519-824-4120x53146
> rduric at uoguelph.ca <mailto:rduric at uoguelph.ca>
> 
> *From:* ecastro05 at gmail.com 
> <mailto:ecastro05 at gmail.com>[mailto:ecastro05 at gmail.com 
> <mailto:ecastro05 at gmail.com>] *On Behalf Of *Eduardo Castro
> *Sent:* Wednesday, November 14, 2007 4:37 PM
> *To:* Rasim Duric
> *Cc:* cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net>
> *Subject:* Re: [cisco-voip] Unity 4.05 DBwalker EAdmin DirectoryID NULL
> 
>  
> 
> I can't see the eadmin account in the SA, when I do a search in the SA 
> it finds it but when I click to view this subscriber the SA jumps to a 
> different user.
> 
> thanks
> 
>  
> 
> 
> 
>  
> 
> On 11/14/07, *Rasim Duric* <rduric at uoguelph.ca 
> <mailto:rduric at uoguelph.ca>> wrote:
> 
> Assuming you can see your eadmin through SA you could try running this:
> 
> D:\CommServer\ConfigurationSetup and run setup.exe / sync
> 
>  
> 
> The Data Link Explorer Tool will show if the DirectoryID for eadmin is 
> indeed NULL.
> 
>  
> 
> You could also use the DC/GC reconnect tool to force connection 
> (synchronization) to another DC/GC and/or DOHProp Test for synchronization.
> 
>  
> 
> I would NOT ignore this error and continue with the upgrade.
> 
>  
> 
>  
> 
> Rasim Duric
> Network Analyst (CCS)
> University of Guelph
> Guelph, N1G 2W1, ON
> 519-824-4120x53146
> rduric at uoguelph.ca <mailto:rduric at uoguelph.ca>
> 
> *From:* cisco-voip-bounces at puck.nether.net 
> <mailto:cisco-voip-bounces at puck.nether.net> 
> [mailto:cisco-voip-bounces at puck.nether.net 
> <mailto:cisco-voip-bounces at puck.nether.net>] *On Behalf Of *Eduardo Castro
> *Sent:* Wednesday, November 14, 2007 2:27 PM
> *To:* cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net>
> *Subject:* [cisco-voip] Unity 4.05 DBwalker EAdmin DirectoryID NULL
> 
>  
> 
> When I run DBWalker I get the following error
> 
>  
> 
> Alias=EAdmin
> 
> Display Name=Example Administrator - UNITY1
> 
> 1575:(error) the DirectoryID for this subscriber is NULL which is invalid.
> 
> This usually means this object has not synchronized with the directory 
> properly. Please contact TAC for assistance.
> 
>  
> 
>  
> 
> I'm trying to do an upgrade to 5.X, does anybody know how to fix this 
> error or can this be ignored and continue with the upgrade?
> 
>  
> 
> Thanks
> 
> 
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>  
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> 
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