[cisco-voip] 6.0 bug or not?

[Mohan Pokkali]

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fet
chBugDetails
<http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fe
tchBugDetails&bugId=CSCsj65704> &bugId=CSCsj65704

CSCsj65704 has been superseded by CSCsj62370 displayed below.

CSCsj62370 Bug Details


After login with newly created EM profile, phone does not reregister 


Symptom:
After you successfully login on a phone with a newly created EM profile, 
the phone does not reregister

Conditions:
This is seen with Callmanager 6.0(1)
The Device Profile is not configured with a Directory Number.

Workaround:
Restart CCM service from the serviceability page.

 

Related Bugs 


TSP timeout errors when registering with Ext Mobility 


Symptom: TSP timeout error when registering phone with Extension Mobility
enabled. Conditions: Workaround: Restart CallManager. Further Problem
Description: 

Status 
Fixed (Verified) 
Severity 
2 
Product 
Cisco Unified Communications Manager (CallManager) 
Technology 

1st Found-In 
6.0(1.1000.37)
6.0(1.2000.3) 
Fixed-In 
6.1(0.9901.348)
6.0(1.2102.1) 
Component(s) 
cp-database 
Regression 
N

 

 

 

  _____  

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jason Wydra
Sent: 14 November 2007 17:41
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] 6.0 bug or not?

 

I have business edition 6.0(1). If I make a change to a device profile used
for Extenion Mobility it causes the phone to get stuck in registering mode
when I try to login to EM. The only way I was able to fix it was by
restarting the callmanager service. This happens every time a change is made
to a device profile. Any ideas? 

 

Also, if one EM user forwards one of their lines to another EM user, the
user's pin becomes invalid the next time they try to login to EM
(authentication error). You have to go in and reset their pin before they
can log in again. 

 

Thanks,

Jason

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