[cisco-voip] Unity email issue

[Joel Perez]

Hey Rasim,

Thanks for the link. The RealSpeak folder was missing. Didnt think to check
that. I re-isntalled it and now it works like a charm.
Thanks again.


On 11/16/07, Rasim Duric <rduric at uoguelph.ca> wrote:
>
>  If restarting of the AvTtsSvr service doesn't help you'll need to
> reinstall the Realspeak engine on your server.
>
>
>
> Check this out:
>
>
>
>
> http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=Unified%20Communications%20Applications&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.1dddf37d/0#selected_message
>
>
>
> Rasim Duric
> Network Analyst (CCS)
> University of Guelph
> Guelph, N1G 2W1, ON
> 519-824-4120x53146
> rduric at uoguelph.ca
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Joel Perez
> *Sent:* Friday, November 16, 2007 10:47 AM
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] Unity email issue
>
>
>
> Hey Guys,
>
>
>
> Im hoping someone can shed some light on this problem im having.
>
> I have Unified messaging set up and so far everything is working
> correclty. The one issue im having is with unity reading back email
> messages.
>
> The prompts let me know I have new email messages, when I choose them it
> reads who the email is from, but then it gives me the error " This email
> cannot be read now, try again later" and then it goes on to the other emails
> or messages. It does this for all emails. I made sure TTS is selected for
> the correct COS. I have 2 TTS licenses in this system and at this time no
> one else is using this feature.
>
> This is for unity 4.2(1), with CUCM 5.1.1.3000-5 , Exchange 2003 and Unity
> is installed in a W2k3 server as a member server not a DC.
>
> I also have Citrix Voice Office Suite set up along with this system.
>
>
>
>
> Thanks,
>
>
>
> Joel P
>
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