[cisco-voip] Unity email issue

[Rasim Duric]

If restarting of the AvTtsSvr service doesn't help you'll need to
reinstall the Realspeak engine on your server.

 

Check this out: 

 

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified
%20Communications%20and%20Video&topic=Unified%20Communications%20Applica
tions&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.
1dddf37d/0#selected_message

 

Rasim Duric
Network Analyst (CCS)
University of Guelph
Guelph, N1G 2W1, ON
519-824-4120x53146
rduric at uoguelph.ca

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Joel Perez
Sent: Friday, November 16, 2007 10:47 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Unity email issue

 

Hey Guys,

 

Im hoping someone can shed some light on this problem im having.

I have Unified messaging set up and so far everything is working
correclty. The one issue im having is with unity reading back email
messages.

The prompts let me know I have new email messages, when I choose them it
reads who the email is from, but then it gives me the error " This email
cannot be read now, try again later" and then it goes on to the other
emails or messages. It does this for all emails. I made sure TTS is
selected for the correct COS. I have 2 TTS licenses in this system and
at this time no one else is using this feature. 

This is for unity 4.2(1), with CUCM 5.1.1.3000-5 , Exchange 2003 and
Unity is installed in a W2k3 server as a member server not a DC.

I also have Citrix Voice Office Suite set up along with this system. 
 

 

Thanks,

 

Joel P

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