[cisco-voip] 7941G-GE IP Phone issues

[Michael Muscat]

Hi,

 

I just received 5 new 7941G-GE which are gigabit IP Phones.  I am using
CM 4.1(3)sr2.  When I connect them to my 3560-PoE switch they power on,
but there is no display on the screens.  I haven't tried to connect them
to a gigabit switch yet, since I am going to upgrade later this year.
Only the speaker button is lit and after about 8 seconds the extension
lights flash briefly.  This happens on all 5 phones I have tried to
connect.  I currently have 7941 phones and they work without any issues.
I have worked with Cisco and they cannot seem to find any issues.  I was
guessing it was a firmware issue, but I cannot go through the phone
settings due to no screen to see what version of firmware or what TFTP
server it is looking for.  The firmware that is in my Device Defaults is
"SCCP41.8-3-3S" which is the same for 7941, 7961 and 7961G-GE models.
If anyone knows how to solve this it would be greatly appreciated.

 

Thanks,

 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20071119/d335a8b4/attachment-0001.html